Yes his wife was presentAs per our office policy, I have the right to re-check a prescription/eye examresultsOther factors come into play when someone has trouble with theirglasses such as (examples) :aWas it filled properly and within tolerances?bWas the base curve on tbe front of new glasses the same as tbe old one?I offered a relief Drsznd opinionDuring my exam, I do not discuss "no refundn as it is written on the signaturepageOverall, I stand by my original decision since tbe complainant did not allow I give mea 2nd chance to clarify prescription
Yes his wife was presentAs per our office policy, I have the right to re-check a prescription/eye examresultsOther factors come into play when someone has trouble with theirglasses such as (examples) :aWas it filled properly and within tolerances?bWas the base curve on tbe front of new glasses the same as tbe old one?I offered a relief Drsznd opinionDuring my exam, I do not discuss "no refundn as it is written on the signaturepageOverall, I stand by my original decision since tbe complainant did not allow I give mea 2nd chance to clarify prescription