DropCar

I have been trying to make arrangements to start for several weeks and Ronald Perez is incapable of understanding his own company's service. Obviously they can't be trusted if they don't even know how to book a service.

Great service at a phenomenal price. Easy to use app that is great!!!!

Great service, easy to use, friendly and committed drivers. Always go out of their way to make sure my experience is great. Makes my life so much easier.

I have been using DropCar App for almost 2 years. Their services make my life with the vehicle so much easier. Affordable price, too.

Been with them since the early days. Great service, great team!

Dropcar’s original business model involved providing valet service for your car. They would bring it to you anywhere in Manhattan. Due to business conditions (and company solvency), they moved to a parking structure model, giving people the choice to move to a structure. I emailed to cancel service and they continued to autobill me the $379 monthly fee. I emailed them repeatedly for two weeks straight in order to cancel service and get my money back (now that my car is in my possession and I found a new parking garage).

They have not responded to any of my emails for over two weeks.

Endless delays, no attempt to fix problems, in fact zero response to emails or texts whatsoever. They no longer even have a customer service phone number and have completely eliminated valet service. Prediction: the company is on the verge of buckling completely. Stay away.