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DropCar

1412 Broadway Ste 2105, New York, New York, United States, 10018-9228

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DropCar Reviews (%countItem)

Great service at a phenomenal price. Easy to use app that is great!!!!

DropCar Response • Sep 12, 2019

Thanks ***! We really appreciate you taking the time to write us a review.

Great service, easy to use, friendly and committed drivers. Always go out of their way to make sure my experience is great. Makes my life so much easier.

DropCar Response • Sep 12, 2019

Thanks ***! We really appreciate you taking the time to write us a review.

I have been using DropCar App for almost 2 years. Their services make my life with the vehicle so much easier. Affordable price, too.

DropCar Response • Sep 12, 2019

Thanks ***! We really appreciate you taking the time to write us a review.

Been with them since the early days. Great service, great team!

DropCar Response • Aug 29, 2019

Thanks ***! We really appreciate you taking the time to write us a review.

Dropcar’s original business model involved providing valet service for your car. They would bring it to you anywhere in Manhattan. Due to business conditions (and company solvency), they moved to a parking structure model, giving people the choice to move to a structure. I emailed to cancel service and they continued to autobill me the $379 monthly fee. I emailed them repeatedly for two weeks straight in order to cancel service and get my money back (now that my car is in my possession and I found a new parking garage).

They have not responded to any of my emails for over two weeks.

Customer Response • Sep 26, 2018

Revdex.com:At this time, my complaint, ID regarding DropCar, Inc. has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

The company refunded me for the half month of parking that I didn’t use.Sincerely

Endless delays, no attempt to fix problems, in fact zero response to emails or texts whatsoever. They no longer even have a customer service phone number and have completely eliminated valet service. Prediction: the company is on the verge of buckling completely. Stay away.

DropCar Response • Aug 29, 2019

Hi ***,
We are very sorry for the inconvenience you experienced with us last August (2018) when we were going through a major business transition with our services. Please note that we still offer valet services, with the only difference being that previously these services were bundled into all monthly parking subscriptions whereas now they are available a la carte. This way we can offer our most budget-conscious customers with a way to save even more on their parking. Thank you for your feedback, and please reach out to us directly at *** or by email at *** if you still feel your past experience has gone unresolved.

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Address: 1412 Broadway Ste 2105, New York, New York, United States, 10018-9228

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