[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by DrRichard ADigioia, M.Dregarding complaint ID [redacted] Regards, [redacted]
Feb Dear [redacted] , During the time in question, I was not involved with the filing of insurance claims; my office manager/ biller was So I was not aware until I read [redacted] 's complaint and checked with my biller that we were filing, in error, the insurance claims with [redacted] instead of [redacted] until October To my best recollection, [redacted] did not specifically state this mistake when we spoke on the phone in September I am sure that if he had, I would have asked my biller at that timeIn September and October, I was very busy preparing for the move of my office scheduled for the end of October So I did not file the claim with [redacted] until November I never received a response from [redacted] to the November filing That is why I was threatening to send his account to our collections lawyer when I sent him a bill at the end of December Attached is a letter from [redacted] dated Jan I suspect that it is in response to a call from [redacted] after he received the Dec statement from me Since I received that letter, I have taken no further action, including not sending him to collections But the way, for in-networking providers, the claim must be filed with [redacted] within days of the date of service [redacted] was seen on March In his complaint, he states that he called my office in July, August and September about our filing with the wrong insurance That means that he called after the date that we could have filed with [redacted] He received at least one billing statement before June that showed an incorrect insurance Yet, he did not call until July at the earliest Even if my office had filed with [redacted] in July, the claim would have been rejected because days had already passed since the date of serviceSo what do we do now? Sincerely, DrRichard ADigioia, M.D
[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by DrRichard ADigioia, M.Dregarding complaint ID [redacted] Regards, [redacted]
Feb Dear [redacted] , During the time in question, I was not involved with the filing of insurance claims; my office manager/ biller was So I was not aware until I read [redacted] 's complaint and checked with my biller that we were filing, in error, the insurance claims with [redacted] instead of [redacted] until October To my best recollection, [redacted] did not specifically state this mistake when we spoke on the phone in September I am sure that if he had, I would have asked my biller at that timeIn September and October, I was very busy preparing for the move of my office scheduled for the end of October So I did not file the claim with [redacted] until November I never received a response from [redacted] to the November filing That is why I was threatening to send his account to our collections lawyer when I sent him a bill at the end of December Attached is a letter from [redacted] dated Jan I suspect that it is in response to a call from [redacted] after he received the Dec statement from me Since I received that letter, I have taken no further action, including not sending him to collections But the way, for in-networking providers, the claim must be filed with [redacted] within days of the date of service [redacted] was seen on March In his complaint, he states that he called my office in July, August and September about our filing with the wrong insurance That means that he called after the date that we could have filed with [redacted] He received at least one billing statement before June that showed an incorrect insurance Yet, he did not call until July at the earliest Even if my office had filed with [redacted] in July, the claim would have been rejected because days had already passed since the date of serviceSo what do we do now? Sincerely, DrRichard ADigioia, M.D