[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: As I explained on the attached statement, I paid $on Feb My visit on Apr was to complete the treatment that I had paid on Feb 19, because the doctor couldn't finish the treatment on Feb at her faultShe apologized and told me to come back againThat was why I revisit the clinic on Apr for the treatment While I was waiting for the doctor to come to the room I requested [redacted] injection additionally, and meant to pay $for the [redacted] units since I had already paid $for the 2cc dermal filler injection On the text message, Sarah said I had 2cc injection but charged for cc However, when she responded to Revdex.com and stated it was 3cc, which was not consistent She also said she would take care of $that was not supposed to charge She said she would talk to the doctorAdditionally, she said I consented and signed for the receipt, which is not true She didn't give me a receipt, so I never signed the receipt Do you see my signature anywhere on the receipt? As you see my application form on the 3rd attachment, my signature is not a opal shaped circle, which is on the receipt that the clinic submitted to Revdex.com it is a falsified signature, if the clinic insists it were my signature one more, when Credit Company questioned "if the customer charged a wrong amount?" the clinic answered "yes"The clinic should have charged only $for the [redacted] injection.Bottom line is that they charged me twice for one treatment According to the clinic, the treatment should last about - 1-1/yearsThe doctor didn't inject any other place of my face, on the same spot she was going to injected on Feb I never requested any additional dermal filler injection...only requested for the ***,, and the fee was consented at #***.Therefore, I have been charged twice for one treatment, so I need to get reimburse of $ Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: As I explained on the attached statement, I paid $on Feb My visit on Apr was to complete the treatment that I had paid on Feb 19, because the doctor couldn't finish the treatment on Feb at her faultShe apologized and told me to come back againThat was why I revisit the clinic on Apr for the treatment While I was waiting for the doctor to come to the room I requested [redacted] injection additionally, and meant to pay $for the [redacted] units since I had already paid $for the 2cc dermal filler injection On the text message, Sarah said I had 2cc injection but charged for cc However, when she responded to Revdex.com and stated it was 3cc, which was not consistent She also said she would take care of $that was not supposed to charge She said she would talk to the doctorAdditionally, she said I consented and signed for the receipt, which is not true She didn't give me a receipt, so I never signed the receipt Do you see my signature anywhere on the receipt? As you see my application form on the 3rd attachment, my signature is not a opal shaped circle, which is on the receipt that the clinic submitted to Revdex.com it is a falsified signature, if the clinic insists it were my signature one more, when Credit Company questioned "if the customer charged a wrong amount?" the clinic answered "yes"The clinic should have charged only $for the [redacted] injection.Bottom line is that they charged me twice for one treatment According to the clinic, the treatment should last about - 1-1/yearsThe doctor didn't inject any other place of my face, on the same spot she was going to injected on Feb I never requested any additional dermal filler injection...only requested for the ***,, and the fee was consented at #***.Therefore, I have been charged twice for one treatment, so I need to get reimburse of $ Regards, [redacted] ***