Initial Business Response / [redacted] (1000, 5, 2016/06/10) */ Eagle Recovery Associated, Inc W Forrest Hill Avenue: Peoria, Illinois 61604: P: 309.272.4500: T: 800.706.3210: F: www.eaglerecovery.net June 10, Revdex.com of Central Illinois, Inc Harrison Peoria, IL Case #: Dear Dispute Resolution Department; Thank you for bringing this case to our attention However, Eagle Recovery Associates, Incmaintains compliance with the F.D.C.P.Aand is not at liberty to address this issue without first having a signed release of information on file We must have written consent to disclose facts of this case in writingWritten consent can be faxed directly to our office at 1-309-272-or can be mailed to West Forrest Hill Avenue Peoria, Illinois Without this information we would not be able to further investigate Ms***.'s claim Once consent is obtained from Ms [redacted] Eagle Recovery Associates, Incwill address any issues still outstanding Thank you for your continued support [redacted] Collection Manager Eagle Recovery Associates, Inc
Dear Dispute Resolution Department; ? This letter is in response to the above referenced complaintI would like to thank you for bringing this matter to our attention ? It is our understanding from reviewing your correspondence, Ms [redacted] ’s complaint is based solely on the fact she was unable to reach our company via telephoneShe further stated Eagle Recovery Associates, Incdidn’t have a valid or working phone numberUnfortunately our telephone service provider did experience an outage beginning February 13th and ending on the 14thPlease know we worked diligently with our telephone service provider to get it corrected as quickly as possibleWe apologize for any inconvenience the outage may have caused our customers, including Ms [redacted] We have since reached out to Ms [redacted] and I believe she was satisfied with our explanation and understood the service interruption was beyond our control? In conclusion, if Ms [redacted] ’s has any further questions or concerns, please have her contact me directly at ? Respectfully, ? [redacted] Collection Manager Eagle Recovery Associates, Inc
Initial Business Response / [redacted] (1000, 5, 2016/06/10) */ Eagle Recovery Associated, Inc W Forrest Hill Avenue: Peoria, Illinois 61604: P: 309.272.4500: T: 800.706.3210: F: www.eaglerecovery.net June 10, Revdex.com of Central Illinois, Inc Harrison Peoria, IL Case #: Dear Dispute Resolution Department; Thank you for bringing this case to our attention However, Eagle Recovery Associates, Incmaintains compliance with the F.D.C.P.Aand is not at liberty to address this issue without first having a signed release of information on file We must have written consent to disclose facts of this case in writingWritten consent can be faxed directly to our office at 1-309-272-or can be mailed to West Forrest Hill Avenue Peoria, Illinois Without this information we would not be able to further investigate Ms***.'s claim Once consent is obtained from Ms [redacted] Eagle Recovery Associates, Incwill address any issues still outstanding Thank you for your continued support [redacted] Collection Manager Eagle Recovery Associates, Inc
Dear Dispute Resolution Department; ? This letter is in response to the above referenced complaintI would like to thank you for bringing this matter to our attention ? It is our understanding from reviewing your correspondence, Ms [redacted] ’s complaint is based solely on the fact she was unable to reach our company via telephoneShe further stated Eagle Recovery Associates, Incdidn’t have a valid or working phone numberUnfortunately our telephone service provider did experience an outage beginning February 13th and ending on the 14thPlease know we worked diligently with our telephone service provider to get it corrected as quickly as possibleWe apologize for any inconvenience the outage may have caused our customers, including Ms [redacted] We have since reached out to Ms [redacted] and I believe she was satisfied with our explanation and understood the service interruption was beyond our control? In conclusion, if Ms [redacted] ’s has any further questions or concerns, please have her contact me directly at ? Respectfully, ? [redacted] Collection Manager Eagle Recovery Associates, Inc