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Dry Clean Delivery Center

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Dry Clean Delivery Center Reviews (1)

The short version: Do not rent from C&M (or BSU Cribs, which they manage) They provide sub-par housing at exorbitant prices because they know that they can take advantage of college-aged students who don't know any better If you *do* rent with C&M, make sure to document EVERYTHING, or you will likely get burned
My personal experience with them was terrible Some examples:
--They often show up unannounced hoping to give tours, even though this directly violates their own lease agreement and the law When they DO notify you of a visit, about half the time they don't actually show
--All of the windows in our house were painted shut (a huge fire hazard) Some of the windows were stuck even after we cut through the paint We were threatened charges for the stuck windows when we moved out
--Several windows and doors on our property had gaps of 1-inches that led outside We had to buy our own foam sealer to plug these holes, and were nearly charged for this when we moved out
--The exterior doors had no deadbolts, and even when locked, both doors could easily be opened by jiggling the handle a little(In a bad part of town, this is incredibly dangerous)
--C&M attempted to charge us late fees when they failed to process our payments The fault was obviously on their end, but it took several days of refusal and arguing before they agreed to remove the charges
--C&M attempted to charge us not once, but *twice* for a single window that was replaced due to vandalism, claiming that property damage that wasn't our fault was still the tenants' responsibility, and that we should apply the costs to our renters insurance(This suggestion was either incredibly uninformed or predatory, because renters insurance doesn't cover property repairs at all, while homeowner's/landlord's insurance does.)
--Our kitchen cabinets were all broken when we moved in, were not fixed even after we reported them broken, and repairs were charged against our security deposit when we moved out When we asked C&M to check for this problem on our moreport, they had mysteriously (and rather conveniently) lost that form We had no additional copies of our own, and were subsequently strong-armed into paying for the repairs
--On move out, C&M charged $against our security deposit to replace a single burnt out light bulb, even though our rental contract stated that the charge was $per bulb (For fixtures where the lights weren't visible, they were also sneaky about putting only bulb per fixture instead of the 2-that were supposed to go in the fixture Fortunately, they didn't charge us for these, but it's an example of their aggressive corner-cutting strategies to save a few bucks)
--This was not a problem with our particular property, but several other tenants have found black mold in their bathrooms, and reported it to C&M Several weeks passed after that report, and no one had even shown up to look at the mold problem
--A friend of mine attempted to rent another house from them, and it was still under construction when he was supposed to move in The house was unlivable, but C&M tried to convince him to move in anyway He ultimately forced them to rip up the contract, but it's yet another example of the predatory nature of the company
The good news is, C&M isn't stupid, and if you know your rights and keep proper documentation, you can eventually persuade them to do their job, although this might take several phone calls and emails If you back them into a corner that they know they can't get out of, they will comply with the law in full Just don't expect them to be proactive about such compliance

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