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Dry Clean Warehouse

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Dry Clean Warehouse Reviews (1)

I really hope this review helps. I do not usually post but was compelled to in this situation. Sorry for the length.
I tried this dry cleaner two times. I tried it on the recommendation of a friend, who used Dry Clean Warehouse and never had a problem (4+ years ago).
Time 1: I had one white cotton blouse dry cleaned. It had no spots when I dropped it off. When I picked up the supposedly clean blouse, it had brown water marks on the front and a brown spot on the collar. I noticed these issues in the sunlight when I got to my car. I promptly took the shirt back to the counter and they took out the stains on the spot. Given that they were willing to fix the problem, I decided to give them the benefit of the doubt and did not strike this inexpensive cleaner off of my list.
Time 2: Fewer than 2 weeks later, I dropped off one synthetic black shirt and 6 white cotton blouses (all of which I had laundered at home and really only needed pressing... I was too busy to iron). There were not spots upon drop off. I picked up my dry-cleaning this evening fully expecting to be able to use these shirts for a business conference (I leave town tomorrow). None of the blouses smelled clean, but rather stale. One had a dirt marks, as though it had dragged across a dirty floor. One now had a yellow tint to the top half and down the arm of the blouse (a favorite blouse that I cannot replace). One had a blue stain on the interior of the blouse. One had a pink stain on the back of the shirt. None were pressed professionally - wrinkles were still easily visible, pressing marks were prevalent (e.g. when ripples are created with the iron maybe from excess steam?). By the time I got home and realized all of the issues with my dry-cleaning, Dry Clean Warehouse was closed, which means I can either try to resolve the issues between 7:00 and 7:30 am tomorrow before my flight or re-wash and iron all of these shirts myself (which perhaps I should have done in the first place... at least I could have spent the dry cleaning money on other things).
I intend to contact the management of Dry Clean Warehouse to pursue this issue further.","neg-1

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Description: Dry Cleaners

Address: 2801 Homestead Rd, Chapel Hill, North Carolina, United States, 27516-2760

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