Dry Cleaning & Alteration

I appreciate and respect Revdex.com's role to adjust problems between business and our customer. I am very responsible person, as you see your record we didn't have much complain letter these days. This is a small drop off store and operated here almost 18 years in this location. often know which clothes...

belong to whom without reading tag. always try to solve at the counter rather than go through any further.However, My new customer Mr [redacted] left 3 cotton shirts with spots to cleaning with our charge of each $1.95. Then he returned a shirt with spots for the re-done. Some of the multiple black dots was like tiny tiny tiny black lint built on the shirts deeply and hardened and seems to have cumulated there for the quite time being. Other multiple dots were looked like mildew. When scratch with my nail hard one of that was came out. re-sent it out to the plant (I am only drop off store hired subcontractor to cleaning) and was surprised it came out much much better than first time. Mr. [redacted] asked me repeatedly how to daim new shirts and show less interesting to make the shirts clean better.As a small cleaner, make so small money from cleaning a shirt. From $1.95 per shirts, pay $1.00 to the subcontractor. From left over $1 need to pay wage and all the expense. Dry Cleaner is the place of cleaning garments better, not making new garment. At this point, My offer is not changed. First, even though I cleaned the shirts 2 times, can refund S1.95, or can clean the shirts one more time.Thank you!