I was charged more for the locksmith service than originally quotedWhen I called to inquire about the price, I was transferred to another "agent." When I explained again, I was transferred againI was then put on hold indefinitelyI hung up and called again, only to be immediately put on hold without any explanationThis happened another time or twoWhen I was finally able to speak with someone, only by beginning my call with "Do not put me on hold!" did someone tell me I would have to call back a different day to speak with a managerShe then hung up on me
I called again today during business hours and politely requested a managerI was put on hold...only to be left there indefinitelyWhen I called back, I requested a manager again and the "agent" said there was no one availableI explained that I had a service issue from this past weekend and asked who I could speak with in regards to this issueHe hung up on me
I was charged more for the locksmith service than originally quotedWhen I called to inquire about the price, I was transferred to another "agent." When I explained again, I was transferred againI was then put on hold indefinitelyI hung up and called again, only to be immediately put on hold without any explanationThis happened another time or twoWhen I was finally able to speak with someone, only by beginning my call with "Do not put me on hold!" did someone tell me I would have to call back a different day to speak with a managerShe then hung up on me
I called again today during business hours and politely requested a managerI was put on hold...only to be left there indefinitelyWhen I called back, I requested a manager again and the "agent" said there was no one availableI explained that I had a service issue from this past weekend and asked who I could speak with in regards to this issueHe hung up on me