DryClean 2

Review: I took seven pieces of clothes to the cleaners when I got them back they was still dirty and one dress that was white came back pink I left the clothes there at the cleaners to fix .came back three days later they was unable to return my dress back white. I asked what was going to do about the situation they said I had to talk to a manager. I I have called at least 8 times and went in at least three times I have not got a response back and they still have my dress.Desired Settlement: Replacement or refund the money for my dress, be made back whole again

I sing in church and this is the dress I use

please help, don't want any one else to go through what I have been through

Business

Response:

This complaint has been settled with the customer. We refunded her money. The customer said she called and left a message to cancel the complaint. Our number is ###-###-####.

Consumer

Response:

Hello,

My name is [redacted], my complaint number is [redacted]. This was a complaint against a cleaners who had turned my white dress pink. They finally called me since I made a complaint and they're going to give me store credit. They're not going to pay for the dress. They're just going to give me $25 store credit for me to dry clean other clothes so I just want to cancel this complaint. I didn't know how to go about doing it online. It didn't show me how to do it online so I'm calling to let you know this complaint, I guess has been settled. My phone number is ###-###-#### and the name is [redacted]. This was a complaint against a cleaners and the complaint number was [redacted]. Thank you.