Dryclean 4 U Reviews (1)
Terrible experience. I sent my Pea coat to get dry cleaned. Once I got it back and took it home, I noticed both pockets were ripped and had a safety pin in the fabric in an attempt to keep it together. On top of that, the coat was a lot dirtier than before getting it "cleaned". There was double the amount of lint on the inside of the coat, there were 2 white chemical stains on the front of the coat and the pocket flaps were ripped. When I went back to the store to show him the rips, he told me that the pockets were ripped from before. When I showed him the lint all over the coat and how dirty it STILL was, he said thats just how the jacket is and it can be cleaned further with a lint remover. I told him that its not my job to clean it with a lint remover after paying to have it cleaned by your company. He didn't offer me my money back and blamed the pockets being ripped on me. I told him that this is no way to do business and that he just lost a client. The man got VERY angry, told me he doesn't need my business because he deals with thousands of clients. He told me to take my business elsewhere and get out of the store. Dryclean 4 U, absolutely terrible customer service. This review and a disappointed customer could have been avoided with an apology and a solution. Instead, the man felt the need to blame the customer and save a few bucks. DO NOT go to this dry cleaner!