Dryer Vent & Duct Service

Revdex.com spoke with the owner of the business on 9/11/15 who stated that he had performed a vent cleaning for the customer but that the pipes she's referring to that are damaged are solid metal, and he did not cause the damage with a 4 inch brush. He stated that he is not sure how long the pipe has been...

in that state, because in order to detect it, you would have had to stick a flashlight all the way into the pipe, which he did not do when he was cleaning the vent. He stated that the pipe issue does not keep the dryer from functioning normally, it just carries moisture and heat, but was not damage caused by his 4 inch brush when the pipe is solid metal and unmovable.

Review: I HAD DRYER VENT SERVICE TO COME TO THE HOUSE TO CLEAN MY DRYER VENT.I STILL CAN'T USE MY DRYER BECAUSE PART OF THE VENT WAS BROKEN. CALLED THE COMPANY BACK AND THEY SAID THEY DIDN'T DO IT. I ASKED TO SPECK TO THE OWER I TALKED TO JERRY [redacted] HE SAID HE WAS THE OWNER. AND THAT HE DID THE WORK AND HE DIDNT MESS IT UP.Desired Settlement: I WANT THE COMANY TO REPAIR WHAT WAS MESS UP

Business

Response:

Revdex.com spoke with the owner of the business on 9/11/15 who stated that he had performed a vent cleaning for the customer but that the pipes she's referring to that are damaged are solid metal, and he did not cause the damage with a 4 inch brush. He stated that he is not sure how long the pipe has been in that state, because in order to detect it, you would have had to stick a flashlight all the way into the pipe, which he did not do when he was cleaning the vent. He stated that the pipe issue does not keep the dryer from functioning normally, it just carries moisture and heat, but was not damage caused by his 4 inch brush when the pipe is solid metal and unmovable.