In response to the letter concerning the above complaint ID, I called [redacted] on to follow up on the status of claimI spoke to [redacted] , reference number [redacted] , I was told that claim have not yet finalizedAs I have reminded [redacted] during the last conference call, the $dollar will be refunded upon the insurance payment finalized Payment is per contract Since [redacted] delays the enrollment of her child(patient), therefore the process of submission of claim and payment also delayed [redacted] * ***'s statement " Not Enough" is a fabrication I hope [redacted] understands and be patience with the required time of her insurance company to finalize the claim Sincerely, [redacted] [redacted]
In response to the letter concerning the above complaint ID, I called [redacted] on to follow up on the status of claimI spoke to [redacted] , reference number [redacted] , I was told that claim have not yet finalizedAs I have reminded [redacted] during the last conference call, the $dollar will be refunded upon the insurance payment finalized Payment is per contract Since [redacted] delays the enrollment of her child(patient), therefore the process of submission of claim and payment also delayed [redacted] * ***'s statement " Not Enough" is a fabrication I hope [redacted] understands and be patience with the required time of her insurance company to finalize the claim Sincerely, [redacted] [redacted]