D's Discount Auto Inc.

Please see the business response below:On 3/30/15 [redacted] wife purchased a 2000 Cadillac from our dealership, returned that vehicle within a week and we replaced that vehicle with 03 Lincoln Town car (AS IS) after approx 2 months when she is past due on payments called and said vehicle...

broke down and they like the Buick Lesabre on lot, mind you they drove the Lincoln over 4000 miles! Okay give them the benefit of the doubt, so on 05/21/2015 we replaced vehicle again explained to them AS IS WITH ALL FAULTS we put it all in writing and had them sign.. So they agreed. Well of course her account got extremely delinquent we kept getting the run around, last week [redacted] called said car broke down in Trenton and he was not putting money into it we agree to tow it to our lot but he failed to give us location. He also admitted to salesperson he is hiding vehicle to avoid repossession. He called owner D's on 10/21/2015 saying vehicle needs a new motor so on and so forth Owner asks what do you want me to do he replied he wants title. To avoid all this drama, owner agrees to give him title free and clear of liens, it just wasn't worth the headache. Kenya the actual owner of the vehicle and Anthony came in today and received title and lien release.

Review: I affirmed ddiscounty about three vehicles that was purchased from them the last one we had for four months I had a mechanic look at it and said that the problem happened before we brought the vehicle in which I was told that this item was fix before I brought the carDesired Settlement: To get my down payment back (1000.00) or replace the vehicle

Business

Response:

Please see the business response below:On 3/30/15 [redacted] wife purchased a 2000 Cadillac from our dealership, returned that vehicle within a week and we replaced that vehicle with 03 Lincoln Town car (AS IS) after approx 2 months when she is past due on payments called and said vehicle broke down and they like the Buick Lesabre on lot, mind you they drove the Lincoln over 4000 miles! Okay give them the benefit of the doubt, so on 05/21/2015 we replaced vehicle again explained to them AS IS WITH ALL FAULTS we put it all in writing and had them sign.. So they agreed. Well of course her account got extremely delinquent we kept getting the run around, last week [redacted] called said car broke down in Trenton and he was not putting money into it we agree to tow it to our lot but he failed to give us location. He also admitted to salesperson he is hiding vehicle to avoid repossession. He called owner D's on 10/21/2015 saying vehicle needs a new motor so on and so forth Owner asks what do you want me to do he replied he wants title. To avoid all this drama, owner agrees to give him title free and clear of liens, it just wasn't worth the headache. Kenya the actual owner of the vehicle and Anthony came in today and received title and lien release.