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D.S.S.T., Inc.

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D.S.S.T., Inc. Reviews (1)

I have called multiple times for my testing scores. Told a multitude of excuses.Worst customer service I have received in a very long time. Horrible!
I took two tests with them in August. 8/8 and 8/15 . The 8 /15 score was reported without incident and the 8/8 was not. I have called over and over for help with this matter. It is holding up my college funding and the ability to enroll for the fall which I made them aware of. I was given a multitude of excuses such as the system is down, we have to wait three weeks to generate a replacement score, the batch of transcripts were printed without scores so they did not get sent out. I was outright lied to when I was told the replacement score would be sent out on 8/30. The customer service rep now states that the transcripts that day printed without scores. In those instances if it were a reputable company they would....fix the system if its down all the time and you know your reresentatives are telling this to paying customers on a regular basis. If snail mail is causing delays they would invest in a way to electronically send the scores directly to your college and if the batch printed without scores you would re print them! especially when the very students you market to are relying on you for a service they paid you for...no excuses for a poor organization in today's world....None...........this is unacceptable and I believe the reason students don't report them is because they hold their test scores. Well not this lady. I will take the class over just to make sure these guys are reported!...our schools are well aware of their antics and are vocal to the students.....Shame on [redacted].....shame, shame, shame on them for taking advantage of the young and inexperienced! the best part of this whole story is they actually told me there is no way they can help just one person with expediting a score.That is nonsense, you know it, I know it, and so should the rest of the student population.

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Description: Real Estate Consultants

Address: 582 Red Mountain Rd, Dallas, Georgia, United States, 30157-7435

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