D.T. Water Corporation Reviews (1)
The [redacted] Family Culligan stopped delivering
bottled water to our home but has sent a bill for service and product they have not delivered.
Mrs. [redacted] had been a customer of [redacted] Family Culligan. The last delivery Of water she received was February 2014. There were no calls from the business, as there had been before, to arrange for delivery. There was no delivery of water by The [redacted] Family Culligan in March or April. We called your business April 23rd and were put on hold 3 times by 3 people and finally gave up. We returned your water cooler and 8 - 5 gallon bottles to your business on April 24th and asked for the
account to be cancelled since the account was no longer being serviced.
We did receive a call later that day saying that we have a contract. I'm sure that you know that in order for a contract to be valid both parties must provide consideration.
We then received a bill for $244.39 to close the account. We were only paying $21.99 a month when we were a customer, so $244.39 would represent 13 months of service??? Plus we returned 8 bottles That we are due the deposit.
I believe for your business to continue billing an 85 year old widow for a product she never received would not reflect well on your business.
We sent 2 letters to the [redacted] Family Culligan.
The most recent was [redacted] 14th addressed to [redacted]. We then received a heavy handed letter
threatening to use an outside collection agency
signed by "[redacted]".
The [redacted] Family Culligan is not "Entitled" to compensation for service and product they did not deliver. They are the ones that ceased delivery
and voided any contract they allude to. I do not know of any business that gets paid for nothing.
D.T. Water Corporation Rating
Description: Water Conditioning Equipment Stores, Bottled and Bulk Water Companies, Water Treatment Equipment Companies, Coffee Break Services
Address: Fort Myers, Florida, United States, 33912-2287
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