Initial Business Response /* (1000, 5, 2015/09/28) */
Customer has already received a full refund and were instructed to donate the product to a non-profit of their choicePlease close the complaint
Initial Business Response /* (1000, 5, 2015/07/07) */
The consumer made their purchase on 4/23/through eBay.comThe consumer paid for the purchase with paypal.comThe term of the sale, as agree by the consumer, we a part replacement warranty and a day return policyThe consumer
reported a problem with the product on 6/10/This notification was outside of the day return periodThe consumer was offered a free replacement of the product, which the consumer refused - even though the consumer still needed the productThe consumer filed a return request through eBay.com and eBay.com refused the return request because the request was outside of the terms of the saleThe consumer then filed a dispute through paypal.com, and paypal.com has taken the money from our merchant account and refunded the consumerPlease close this case, as the consumer still has our product and now a full refund
Initial Business Response /* (1000, 5, 2015/09/28) */
Customer has already received a full refund and were instructed to donate the product to a non-profit of their choicePlease close the complaint
Initial Business Response /* (1000, 5, 2015/07/07) */
The consumer made their purchase on 4/23/through eBay.comThe consumer paid for the purchase with paypal.comThe term of the sale, as agree by the consumer, we a part replacement warranty and a day return policyThe consumer
reported a problem with the product on 6/10/This notification was outside of the day return periodThe consumer was offered a free replacement of the product, which the consumer refused - even though the consumer still needed the productThe consumer filed a return request through eBay.com and eBay.com refused the return request because the request was outside of the terms of the saleThe consumer then filed a dispute through paypal.com, and paypal.com has taken the money from our merchant account and refunded the consumerPlease close this case, as the consumer still has our product and now a full refund