After a thorough investigation of Mrs***s claims, we found the complaint to be unwarrantedOn April 25th, 2016, the account was swith her husband/business partner ( [redacted] ***) and per recorded conversation, he agreed to the monthly and sfeeHis marketing platform was completed on May 16th, He spoke with a customer representative on three separate occasions, and voice messages were left during the time of their active monthly service, and our representatives were never informed of any issues or wishes to cancelAll conversations were jovial and there was never a mention of a problem with pricing, monthly service, or the platform that we built.Due to several conversations with Mrs [redacted] on July 6th, in which she stated that she didn't know she was being charged, we believe that this complaint is due to a lack of communication between business partners, rather than a problem with services providedWe received express recorded permission from [redacted] ***, and confirmation that it was his account we were billing.Our marketing platform is a 90-day comprehensive program and requires the full days to see? complete resultsUnfortunately, Mrs [redacted] did not allow us to reach the full month period, and thus? did not see her full potential with us at only days inWe regret her decision to cancel services as we believed that we? could have a fruitful partnershipHowever, Adzzup is proud to offer service without contracts, and Mrs***? was able to cancel her service on July 6th, without question or penalty without incurring any new charges.? ?
We are sorry that we didn't get your cancel processed, we have refunded you in full
After a thorough investigation of Mrs***s claims, we found the complaint to be unwarrantedOn April 25th, 2016, the account was swith her husband/business partner ( [redacted] ***) and per recorded conversation, he agreed to the monthly and sfeeHis marketing platform was completed on May 16th, He spoke with a customer representative on three separate occasions, and voice messages were left during the time of their active monthly service, and our representatives were never informed of any issues or wishes to cancelAll conversations were jovial and there was never a mention of a problem with pricing, monthly service, or the platform that we built.Due to several conversations with Mrs [redacted] on July 6th, in which she stated that she didn't know she was being charged, we believe that this complaint is due to a lack of communication between business partners, rather than a problem with services providedWe received express recorded permission from [redacted] ***, and confirmation that it was his account we were billing.Our marketing platform is a 90-day comprehensive program and requires the full days to see? complete resultsUnfortunately, Mrs [redacted] did not allow us to reach the full month period, and thus? did not see her full potential with us at only days inWe regret her decision to cancel services as we believed that we? could have a fruitful partnershipHowever, Adzzup is proud to offer service without contracts, and Mrs***? was able to cancel her service on July 6th, without question or penalty without incurring any new charges.? ?