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DTX Designs

9330 Lyndon B Johnson Fwy STE 900, Dallas, Texas, United States, 75243-3443

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DTX Designs Reviews (%countItem)

We place an order for T-Shirts & Long Sleeve Shirts with our LOGO and Business name only to get them with the letters stuck & they look like the letters are melting off the shirts. Collin remade the long sleeves shirts, as we were using them for a tournament we were sponsoring for our Granddaughters soccer team in Corpus Christi. The Long Sleeve Shirts he corrected but the order was short all the medium size in the long sleeve shirts were never done. Also he never gave credit or pick up the short sleeve T shirts. We had several emails and text messages and phone calls. I was asking to pay for just the long sleeve that was corrected but we could not pay for the short sleeve. We could not have out employees wear shirts where the letters looked like they were melting off the shirt. No quality control at all!!! His office than used the credit card and did 2 separate charges in 2 days totaling $1525.57. They would of charge more but I went to my bank and cancelled the card per the bank advise. I also asked them to pick up the remaining shirts. We could not use them at all they were so bad. We have been voted the #1 Plumbing Company and have an image to uphold. They were so unprofessional by sneaking around charging the card and since the product was not return my credit card company will not refund the money since I still have the product even though it is defective.I have asked for them to be picked up or a return label in many phone calls and asked for a corrected invoice on the long sleeve shirts only.
Product_Or_Service: T Shirts
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Desired Outcome

Billing Adjustment I would like credit for the other shirts & only pay for the 40 long sleeve shirts that were corrected. They are more than welcome to pick up the other T Shirts ,we have offered that to their office but it fell on deaf ears. We only received the 32 long sleeve shirts and not all in the colors we wanted but there were a total of 32 that was corrected 19.49 x 32=623.68 + 51.45 tax = 675.13 We would like refund of 850.44.We ended meant them in Benbrook in order to get the Long T Shirts for Corpus.

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Address: 9330 Lyndon B Johnson Fwy STE 900, Dallas, Texas, United States, 75243-3443

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