[redacted] was not happy with the location of her controls, we offered to move them to where she wanted them at no cost and also gave a discount of $to make her happy but you can't make some people happy! She has an outstanding [redacted] of $ and has consistently lied regarding her intentions to pay
[redacted] / Valley Artesian Wells did not do what we hired them to doHe/his company installed a pipe and machinery in areas of our home he did not have permission to work inHe did NOT install machinery where he was hired to install itHe installed a water pipe under a new walkway and NOT where he had permission to install itThe walkway now sinks over the pipe [redacted] / Valley Artesian Wells made no effort to contact me to discuss any changes in plans before or after the work was doneI came home to find itWe have lost the ability to use space in our home as we planned because this company installed machinery in places without permissionAdditionally, the installation was not completedSomeone from the company came out to complete the work the following month after multiple calls to the company with concernsThe company did not return to do water testing as promisedI asked [redacted] to follow through on thisHe made many promised that someone would call and arrange to come to the house to complete this, but that never happenedBill finally stated he would sample the outside spigot, which is not how water testing is done [redacted] agreed to provide written information on the materials used, including tubing and water pipesHe never did, although promised to provide this by email prior to drilling and at several times after that with no follow through on this [redacted] 's comments in response to my concerns have not been helpful or reasonableHe has not been accountable for serious mistakes made by the company and the problems that ensued.I ask that [redacted] / Valley Artesian Wells agree in writing to the financial responsibility of hiring a company to move the water pipe to the agreed upon location and restore the landscaping to the original state as well as the financial responsibility for hiring another company to move the water control machinery to the agreed upon locationI ask that Valley Artesian Wells provide information on the materials used
[redacted] was not happy with the location of her controls, we offered to move them to where she wanted them at no cost and also gave a discount of $to make her happy but you can't make some people happy! She has an outstanding [redacted] of $ and has consistently lied regarding her intentions to pay
[redacted] / Valley Artesian Wells did not do what we hired them to doHe/his company installed a pipe and machinery in areas of our home he did not have permission to work inHe did NOT install machinery where he was hired to install itHe installed a water pipe under a new walkway and NOT where he had permission to install itThe walkway now sinks over the pipe [redacted] / Valley Artesian Wells made no effort to contact me to discuss any changes in plans before or after the work was doneI came home to find itWe have lost the ability to use space in our home as we planned because this company installed machinery in places without permissionAdditionally, the installation was not completedSomeone from the company came out to complete the work the following month after multiple calls to the company with concernsThe company did not return to do water testing as promisedI asked [redacted] to follow through on thisHe made many promised that someone would call and arrange to come to the house to complete this, but that never happenedBill finally stated he would sample the outside spigot, which is not how water testing is done [redacted] agreed to provide written information on the materials used, including tubing and water pipesHe never did, although promised to provide this by email prior to drilling and at several times after that with no follow through on this [redacted] 's comments in response to my concerns have not been helpful or reasonableHe has not been accountable for serious mistakes made by the company and the problems that ensued.I ask that [redacted] / Valley Artesian Wells agree in writing to the financial responsibility of hiring a company to move the water pipe to the agreed upon location and restore the landscaping to the original state as well as the financial responsibility for hiring another company to move the water control machinery to the agreed upon locationI ask that Valley Artesian Wells provide information on the materials used