Duckett Creek Sanitary District Reviews (1)
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Duckett Creek Sanitary District Rating
Address: 3550 Highway K, O Fallon, Missouri, United States, 63368-8384
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Under Section the District is allowed to back bill customers up to yearsIn this case the customer began use of the system on 12/11/The builders normally notify the customer of the need to contact us at the time of closingWe could not verify if this occurred
The hand written
note showed our actual calculations of the bill amountThis was intended to assist the customer in understanding the charges
As a course of business the District does review new customer locationsThe District bills on a quarterly basisMeaning in this case the customer missed bills before the back bill was generated
In back bill cases our practice is to bill our customers only for the services they have received, no interest, no penalties or late feesTherefore, we do not believe a bill adjustment is in the best interest of all our customers