Duct Cleaning Group

Complaint: [redacted] I am rejecting this response because:They are advertising one thing and substituting it with another This is not an honest business practice Sincerely, M ***

This is currently under review for reimbursement for damages, we have contacted the customer and we will be discussing details with the customer

Our advertisement is 100% accuratewe do utilize gas-powered equipment and truck and trailer mounted equipment all of our fleet of vehiclesOur fleet vehicles consist of three different types of vehicles (1) a box truck (2) pick up trucks with xtrailers attached and (3) extended cargo vans all three of these vehicles have the identical quipment inside gas-powered machines and truck, trailer, or van mounted equipment as wellwhen we were out to your property mam you did not want to listen to us nor take a look inside the van to see our equipmentYou were just very disappointed that was a van instead of a box truck you seen in the advertisement The type of vehicle that drives up your house is irrelevant the equipment inside is what matters, if you would have took the time to take a look at the equipment you would have seen for yourself that this had a gas powered machine and a truck or VAN mounted equipment inside as stated in our advertisementWe have these industrial machines so we can provide the best quality serviceWe also guarantee all our workmanship 100%We even provide video inspection camera's so we can show you the duct work before and after

Our advertisement is 100% accuratewe do utilize gas-powered equipment and truck and trailer mounted equipment all of our fleet of vehiclesOur fleet vehicles consist of three different types of vehicles (1) a box truck (2) pick up trucks with xtrailers attached and (3) extended cargo vans all three of these vehicles have the identical quipment inside gas-powered machines and truck, trailer, or van mounted equipment as wellwhen we were out to your property mam you did not want to listen to us nor take a look inside the van to see our equipmentYou were just very disappointed that was a van instead of a box truck you seen in the advertisement. The type of vehicle that drives up your house is irrelevant the equipment inside is what matters, if you would have took the time to take a look at the equipment you would have seen for yourself that this had a gas powered machine and a truck or VAN mounted equipment inside as stated in our advertisementWe have these industrial machines so we can provide the best quality serviceWe also guarantee all our workmanship 100%We even provide video inspection camera's so we can show you the duct work before and after

Complaint: [redacted]
I am rejecting this response because:They are advertising one thing and substituting it with another.  This is not an honest business practice. 
Sincerely,
M [redacted]

Complaint: [redacted]
I am rejecting this response because:
They are advertising one thing and substituting it with another.  This is not an honest business practice. 
Sincerely,
[redacted]

Our advertisement is 100% accurate. we do utilize gas-powered equipment and truck and trailer mounted equipment all of our fleet of vehicles. Our fleet vehicles consist of three different types of vehicles (1) a box truck (2) pick up trucks with 6 x12 trailers attached and (3)...

extended cargo vans all three of these vehicles have the identical quipment inside gas-powered machines and truck, trailer, or van mounted equipment as well. when we were out to your property mam you did not want to listen to us nor take a look inside the van to see our equipment. You were just very disappointed that was a van instead of a box truck you seen in the advertisement.  The type of vehicle that drives up your house is irrelevant the equipment inside is what matters, if you would have took the time to take a look at the equipment you would have seen for yourself that this had a gas powered machine and a truck or VAN mounted equipment inside as stated in our advertisement. We have these industrial machines so we can provide the best quality service. We also guarantee all our workmanship 100%. We even provide video inspection camera's so we can show you the duct work before and after.

Complaint: [redacted]
I am rejecting this response because:
They are advertising one thing and substituting it with another.  This is not an honest business practice. 
Sincerely,
M [redacted]

Complaint: [redacted]
I am rejecting this response because:They are advertising one thing and substituting it with another.  This is not an honest business practice. 
Sincerely,
[redacted]

This is currently under review for reimbursement for damages, we have contacted the customer and we will be discussing details with the customer.