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Duenas Gardening Landscaping

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Duenas Gardening Landscaping Reviews (4)

Initial Business Response / [redacted] (1000, 9, 2015/07/23) */ Received business response via email on 7/23/15: Dear ***, First of all thank you for your business and the opportunityI would like to make some clarificationsFirst of all I don't bait switch to my customersI treated you the same as any of my customers from start to endI'm always open to suggestions and always happy to address any issues prior of consummating a business and completing a projectI provide you the estimate, you accepted and consummated the contractWhen I completed your project, you provided me the final check payment and told me how satisfied your were with my work and serviceIt was very unprofessional of you to put a stop payment of the final check made without prior notificationMy bank brought it to my attention and provided me a copy of this recordI made many attempts of getting in contact with you and leaving messages, after day you return my callAt this point is when you addressed the fact of not being satisfied with the cost of the plants and you requested doing price matching with Home DepotI decided not do price matching because of the circumstances and approachI use good quality of nursery plants and I'm always open to do price matching with same alike products (nursery plants)Thank you, [redacted]

Had business dealing with *** and he scammed us out of money Tried to contact him multiple times to settle the issue and he simply ignored the communication attempts Sadly, at this point it is clear he cannot be trusted

Initial Business Response /* (1000, 9, 2015/07/23) */
Received business response via email on 7/23/15:
Dear [redacted], First of all thank you for your business and the opportunity. I would like to make some clarifications. First of all I don't bait switch to my customers. I treated you the same as...

any of my customers from start to end. I'm always open to suggestions and always happy to address any issues prior of consummating a business and completing a project. I provide you the estimate, you accepted and consummated the contract. When I completed your project, you provided me the final check payment and told me how satisfied your were with my work and service. It was very unprofessional of you to put a stop payment of the final check made without prior notification. My bank brought it to my attention and provided me a copy of this record. I made many attempts of getting in contact with you and leaving messages, after 3 day you return my call. At this point is when you addressed the fact of not being satisfied with the cost of the plants and you requested doing price matching with Home Depot. I decided not do price matching because of the circumstances and approach. I use good quality of nursery plants and I'm always open to do price matching with same alike products (nursery plants). Thank you, [redacted]

Initial Business Response /* (1000, 9, 2015/07/23) */
Received business response via email on 7/23/15:
Dear [redacted], First of all thank you for your business and the opportunity. I would like to make some clarifications. First of all I don't bait switch to my customers. I treated you the...

same as any of my customers from start to end. I'm always open to suggestions and always happy to address any issues prior of consummating a business and completing a project. I provide you the estimate, you accepted and consummated the contract. When I completed your project, you provided me the final check payment and told me how satisfied your were with my work and service. It was very unprofessional of you to put a stop payment of the final check made without prior notification. My bank brought it to my attention and provided me a copy of this record. I made many attempts of getting in contact with you and leaving messages, after 3 day you return my call. At this point is when you addressed the fact of not being satisfied with the cost of the plants and you requested doing price matching with Home Depot. I decided not do price matching because of the circumstances and approach. I use good quality of nursery plants and I'm always open to do price matching with same alike products (nursery plants). Thank you, [redacted]

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