DuFresne's Auto Service Inc

Complaint: ***
I am rejecting this response because:I still need a day warranty on the engine you have installedI would like to ensure car starts, runs etcI will accept the refund of $for oil change BUT I need a day warranty

Desired Settlement: Billing Adjustment I would like my car back with no further charges to meMy invoice should read ZERO due We have told *** that we will give her car back with no balance as she requested. We ask her to sign a confidentiality agreement. She has not
returned our last call of 12/26/

IN answer to *** ***’s complaint 1st request was to have a zero balance and not to sign anything. We had told her as of December 26, to pick it up with her requests. On the new 2nd complaint changes, she wants lots of things the Revdex.com has said only $in cash for her oil change. The replacement engine has new oil and filter. When she picks up her car, I will have $cash in an envelope for her

Complaint: ***
I am rejecting this response because:I have advised DuFresne’s Auto Service company voicemail on 12/22, as they did not answer that I will NOT sign any confidentiality form I was told per Nancy the owner the following (12/21):She will not give me ANY warranty what so ever on the engine they replaced as it has been over days, and she will not release the car to me without signing her confidentiality form.I have been without this car for days and runningI will not accept the engine they have replaced mine with when I cannot have proof that the engine is in excellent shape and DuFresne’s Auto Service will not warranty the engine or their workThe invoice for the oil change from DuFresne’s Auto Service says they warranty parts/service for or 12,miles whichever comes first. The amount of time that I have been without the car has accrued many other charge’s to myself that I will expect to be all be refundedI would also expect proof that engine is in excellent condition, along with proof of mileage and service recordsProof of any and all work to my car done by DuFresne’s Auto ServiceWarranty on engine and DuFresne’s Auto Service labor warranty. I would also ask why DuFresne’s Auto Service invoices and flyers say they are Revdex.com accredited with an A+? When I search DuFresne’s Auto Service on Revdex.com it says they are NOT accredited