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Duggan Construction Inc

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Duggan Construction Inc Reviews (3)

I have reviewed the Richmond Palladium Item account associated with the charges you have incurredThe account is under the name of *** ***The paper was placed on a temporary stop; which accrue charges each month because of the online access customer still have to the newspaper; and not a
permanent stopDelivery should have never restarted because the account has been on a temporary hold since mid-MarchI will refund the amount of $which were for online content chargesA check will be mailed to refund consumerIt has to have *** ***'s name on it since he is the account holderI will have check made out to *** * *** in care of *** *** *** *** *** *** ** ***If this is not suffice please adviseThank you

I am responding to the complaint ID of [redacted] submitted on 01/10/16.  We received Mr. [redacted]’s complaint and we will refund him in the amount of $189.90.
 
            We have decided to go outside our refund policy of 90 days...

due to the issue.  We feel this is fair to split the difference.  We believe customers are responsible for checking their accounts and we can help them handle delivery issues, if we are made aware in a timely manner.   
 
            We have stopped his charges as he requested in December and stopped his subscription. 
 
 
Thank you,
 
Heidi L[redacted]
Gannett Publishing Services
Palladium-Item

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

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Address: PO Box 2337, Ramona, California, United States, 92065

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