I do apologize that the initial response was not sufficient to overcome the objections of living here I would've been more than happy at any time during your residency to sit down and discuss these issues but unfortunately was not given the opportunity to do so I'm confident that we could've effectively turned around your experience had I'd been aware of your ongoing concerns.I wish you all the luck in your future home and please let me know if there is anything I can do for you-Plantations at Haywood Property Manager
I apologize that you feel as though our communication was lacking during your residency I've pulled the lease file and noticed that the balance on your account was paid on 5/5/ Our policy is all balances not paid as of day after move-out are sent to collections I asked our assistant manager regarding this move-out who remembers speaking to one of the roommates on the day she walked the apartment before the painters were going to enter and detailed what the charges were going to be regarding a picture being left in the apartment On the attached ledger you can see that there is a zero balance as of 5/5/which is after the day deadline but after checking with our collection agency, the account was not turned over We do mail a final account statement within days of move-out which was sent to [redacted] # [redacted] Greenville, SC The entire ledger is attached reflecting all payments and charges during your residency and if you feel as though there is something incorrect or that you'd like an explanation for, please feel free to call our office at 864- [redacted] .Thank you, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I do apologize that the initial response was not sufficient to overcome the objections of living here. I would've been more than happy at any time during your residency to sit down and discuss these issues but unfortunately was not given the opportunity to do so. I'm confident that we could've effectively turned around your experience had I'd been aware of your ongoing concerns.I wish you all the luck in your future home and please let me know if there is anything I can do for you. -Plantations at Haywood Property Manager
I apologize that you feel as though our communication was lacking during your residency. I've pulled the lease file and noticed that the balance on your account was paid on 5/5/16. Our policy is all balances not paid as of day 31 after move-out are sent to...
collections. I asked our assistant manager regarding this move-out who remembers speaking to one of the roommates on the day she walked the apartment before the painters were going to enter and detailed what the charges were going to be regarding a picture being left in the apartment. On the attached ledger you can see that there is a zero balance as of 5/5/16 which is after the 30 day deadline but after checking with our collection agency, the account was not turned over. We do mail a final account statement within 3 days of move-out which was sent to [redacted] #** Greenville, SC 29607. The entire ledger is attached reflecting all payments and charges during your residency and if you feel as though there is something incorrect or that you'd like an explanation for, please feel free to call our office at 864-[redacted].Thank you,[redacted]
I do apologize that the initial response was not sufficient to overcome the objections of living here I would've been more than happy at any time during your residency to sit down and discuss these issues but unfortunately was not given the opportunity to do so I'm confident that we could've effectively turned around your experience had I'd been aware of your ongoing concerns.I wish you all the luck in your future home and please let me know if there is anything I can do for you-Plantations at Haywood Property Manager
I apologize that you feel as though our communication was lacking during your residency I've pulled the lease file and noticed that the balance on your account was paid on 5/5/ Our policy is all balances not paid as of day after move-out are sent to collections I asked our assistant manager regarding this move-out who remembers speaking to one of the roommates on the day she walked the apartment before the painters were going to enter and detailed what the charges were going to be regarding a picture being left in the apartment On the attached ledger you can see that there is a zero balance as of 5/5/which is after the day deadline but after checking with our collection agency, the account was not turned over We do mail a final account statement within days of move-out which was sent to [redacted] # [redacted] Greenville, SC The entire ledger is attached reflecting all payments and charges during your residency and if you feel as though there is something incorrect or that you'd like an explanation for, please feel free to call our office at 864- [redacted] .Thank you, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I do apologize that the initial response was not sufficient to overcome the objections of living here. I would've been more than happy at any time during your residency to sit down and discuss these issues but unfortunately was not given the opportunity to do so. I'm confident that we could've effectively turned around your experience had I'd been aware of your ongoing concerns.I wish you all the luck in your future home and please let me know if there is anything I can do for you. -Plantations at Haywood Property Manager
I apologize that you feel as though our communication was lacking during your residency. I've pulled the lease file and noticed that the balance on your account was paid on 5/5/16. Our policy is all balances not paid as of day 31 after move-out are sent to...
collections. I asked our assistant manager regarding this move-out who remembers speaking to one of the roommates on the day she walked the apartment before the painters were going to enter and detailed what the charges were going to be regarding a picture being left in the apartment. On the attached ledger you can see that there is a zero balance as of 5/5/16 which is after the 30 day deadline but after checking with our collection agency, the account was not turned over. We do mail a final account statement within 3 days of move-out which was sent to [redacted] #** Greenville, SC 29607. The entire ledger is attached reflecting all payments and charges during your residency and if you feel as though there is something incorrect or that you'd like an explanation for, please feel free to call our office at 864-[redacted].Thank you,[redacted]