Dulono's Pizza

Initial Business Response /* (1000, 8, 2015/08/11) */
Ms*** was given a discount off of her bill on the night in questionShe has made numerous assumptions and assertions as to what conversations took place between our server and our managerWe have not changed the preparation of our hoagie
sandwiches as she claims the server informed herShe also fails to mention the discount in her complaintThe manager believed that she was happy with the resolution at the timeHe did not come out to speak with her because of that belief and the fact that we were short staffed ion the kitchenHer social media complaints do not match her Revdex.com complaint
Her issue is closed and considered resolved on our end
Initial Consumer Rebuttal /* (3000, 10, 2015/08/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes, we got dollars off! We spent over for the bill! Their reply does not surprise me and it is just as rude as the manager was! Waitress knew we were not happyShe admitted to us that the subs were differentThat's ok, they lost our business!