Initial Business Response /* (1000, 9, 2015/08/07) */
When customer came into the store we explained to him that any warranty was the decision on the manufacture and the customer told us he had already spoken to themWe further explained to the customer that the only way the box would come off
his atv is if it had not been latched on properly by the user and therefor there would be no warranty involved as it was not a manufacturing defectGiven that there was no proven defect and that the manufacturer is responsible for warranty decisions this is not an issue that Duluth Lawn and Sport would be responsible for
Initial Business Response /* (1000, 9, 2015/08/07) */
When customer came into the store we explained to him that any warranty was the decision on the manufacture and the customer told us he had already spoken to themWe further explained to the customer that the only way the box would come off
his atv is if it had not been latched on properly by the user and therefor there would be no warranty involved as it was not a manufacturing defectGiven that there was no proven defect and that the manufacturer is responsible for warranty decisions this is not an issue that Duluth Lawn and Sport would be responsible for