Dumont Nails

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi, my name is Jenny, the owner of Dumont NailsWriting this letter regarding Revdex.com complaint# *** from 5/26/2017, I personally felt sorry for my customer to have the unsatisfying serviceI directly made a contact to the customer and discussed on the experience he hadIn order to resolve his
dissatisfaction, I refunded the amount he wishedAccepting the suggestion and agreeing to resolve the complaint, the customer signed on back of the Revdex.com letter before he left the shop today. Notifying Revdex.com now that the complaint was fully resolved, I thank you for your cooperation. Should you need any further questions, please let me know