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Dumpster Rental Enterprises

5777 W Century Blvd Ste 292, Los Angeles, California, United States, 90045-5643

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Reviews Waste Management, Dumpster Service Dumpster Rental Enterprises

Dumpster Rental Enterprises Reviews (%countItem)

I rented from Dumpster Rental Enterprises and spoke to co-owner *** on the phone on March 23,2020 where an agreement was made for a rental on a 15 yard dumpster for $533.36. The charge was made that same day and the dumpster was delivered on March 30,2020 upon agreement. The invoice order states that I would have the dumpster for six days. Today April 13,2020 I received a call from *** stating that they would pick up the dumpster. It was followed by a charge of $540.00 to my debit card. When I contacted him in regards to this bill he stated that I had the dumpster for more days than agreed because I failed to call him to pick it up. He also stated that it's all in the contract. I reviewed said contract and nowhere within the contract or order invoice does it state that I need to call to have the dumpster picked up, to which I let him know. He then proceeded to tell me that it was all my responsibility to call. I was not informed of this and did not read it anywhere in the contract or order invoice. *** was informed I would be moving on Friday and that he could pick up said dumpster on Saturday at anytime. When I told him I would be contacting an attorney to review the contract he told me the contract was written by an attorney and that ? the advice he would give me was that I would waste more money on a lawyer so to just leave it alone? and he 'should sue me for everything I got because he lost money'.
Product_Or_Service: 15 yard dumpster

Desired Outcome

Refund I wish to be refunded for the extra charge of $540.00 that was made to my debit card today April 13,2020.

Dumpster Rental Enterprises Response • May 25, 2020

Thank you for your review. I am sorry that you had this experience and I appreciate you bringing it to our attention. We sincerely apologize and take responsibility for our failure to communicate the rental terms and expectations to you. *** is no longer a partner at Dumpster Rental Enterprises LLC and we would be happy to issue you the refund you requested. I am including my contact information via the Revdex.com system so we can discuss how to best issue you your refund. We appreciate your business, please reach out to us at your convenience so we can remedy the situation.

Dumpster Rental Enterprises Response • May 25, 2020

Business supplied email: ***
Use this address for any contact with the Revdex.com

Customer Response • Jun 02, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you ***.

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Address: 5777 W Century Blvd Ste 292, Los Angeles, California, United States, 90045-5643

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