Dun & Bradstreet

Due to D&B's analysis of the data provided on both listed entities, we have determined that each report be identified as a potential High Risk Status As such, the only team here at D&B authorized to revise these reports is our Severe Risk Team The assigned analyst here at D&B is ***, and can be reached at ###-###-#### If [redacted] is not available, you can contact [redacted] at extension If [redacted] is not available, you can contact [redacted] at extension ***

This response is related to ID [redacted] D&B currently maintains a Business Information Report on Saba Consultants Group under DUNS # [redacted] This report contains the company name, address, phone number, line of business, start date, number of employees and principal names It does not contain any form of financial statement information or payment experience data from any reporting vendors Since there are no reporting vendors, there are no vendor names to share with Mr [redacted] As we stated in our earlier response, we will continue to maintain a record for this company in our database regardless of Mr [redacted] ' input We have an obligation to our customers to provide them with the data and insight necessary to make their decisions Regards,

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We have attempted to contact complainant to address her concerns, but were unsuccessfulWe also left several voice mail messages that were not returnedWe have removed the unassociated name of the CEO from her company’s reportIn the future, should complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] which allows registered users to view, print, and submit updates to their file at no costIf complainant has any further questions, she may contact our Senior Manager of Customer Relations, [redacted] at [redacted]

Using information provided in this complaint as well as our independent research, the telephone number of ###-###-#### has been removed from the D&B record on [redacted] *** ( [redacted] ) This revision will take effect the morning of September 4, Please allow 30-days for these revisions to impact the various marketing solutions we provide.Please note: in general, if information is presented to D&B as commercial information (like a phone number or an address), we will treat it as such Therefore, the National Do Not Call List is not applicable to D&B, since that list concerns residential listings and not commercial ones.Regards,D&B US National Customer Relations Team

We at Dun & Bradstreet, Inc., appreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused Per the complainant’s request, as of December 30, 2015, we confirmed the company’s information has been placed on our do not market and do not call list We suggest the complainant contact any third party websites or companies, directly, as we may not have the ability to control removal of information that may be held with third party companiesIf the complainant has any further questions, or should the company wish to add any additional phone numbers or DUNS Numbers to our do not market or do not call list, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

The Dun & Bradstreet Business Information Report for [redacted] ( Duns # [redacted] ) has been updated to show that the company is no longer active and has been removed from any marketing and calling listsA complimentary copy of the report is attached Thankyou for the opportunity to respond to this complaint If you have anyquestions or comments, please contact me directly It is our belief thatthis response resolves this issueRespectfully Submitted, Dun & Bradstreet National Customer Relations

Complaint: [redacted] I am rejecting this response because: I have view this same response to every complaint made against D&B, this is a generic response made and do not believe they take the matter seriouslyDue the the nature of the business practices exemplified I am prepared to further this complaint to the Federal Trade Commission based upon the firm belief they emails are created upon the premises of getting a business to sign up for their serviceI based this belief upon the fact according to the email I received stated my scores had improved but when log into the D&B website I seen differentBut upon logging in the first window that opens is to subscribe to D&B servicesI further my belief upon the fact numerous other complains from businesses with similar issues and moreLastly I based my belief upon the conversations with [redacted] of the online chat and later phone conversation and also Mrs [redacted] of the Office of the President, where as I recieved window dressing and excuses as to the true purpose of the emailsWhich is not an isolated email, because I have numerous of such emailsIt does not take a week for a tech support to figure out how and why an email was sentAnd this is first hand knowledge from an over qualified computer & network support technicianWhom I might add is in the top ranked in the world for qualifications So in closing I reject their response as generic and uncaring and restate my complain as to the business practices with deception to consumers! Regards, [redacted]

Thank you for bringing this matter to our attention As a result of your complaint, we discovered a duplicate record in our system for [redacted] That duplicate record has been deleted, which in turn caused the [redacted] ** address to be deleted These revisions will take effect tomorrow morning As a matter of practice, we are not at liberty to divulge our sources of information; therefore, I cannot provide the "paperwork" requested in Ms.***' desired settlement.Going forward, D&B will maintain a D&B Business Information Report on [redacted] under [redacted] If the subject company would like to view, print or revise this report they can do so via [redacted] ( [redacted] [redacted] is D&B's self service web portal, available for free hours a day, days a week

We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedbackFurther, please be advised that we took this matter very seriously and thoroughly investigatedWe apologize for any inconvenience this may have causedAttempts to contact complainant to address his concerns were unsuccessful, the voice mail messages were not returnedWe have removed the unassociated name from his company’s reportShould the complainant wish to submit updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] which allows registered users to view, print, and submit updates to their file at no costIf the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] - [redacted] at [redacted]

I am accepting this since I don't believe D&B is really interested in accuracy and I don't have more time to spendThey explained the error as a "mail merge"mistake which has been recurring for years from their own databaseThey also identified many other errors related to data accuracy showing other businesses at our addressThey didn't mention this in their response They mentioned a "free service" to update infoI have never provided them any informationThey have relied on their own research which apparently is flawedThey ensured me that I would be removed from any of their future mailings so we will see Regards, [redacted] ***

In researching our records, I could find no history of D&B making recent outbound calls to the subject business She may be confusing D&B with [redacted] *** (***) [redacted] is a separate and unrelated entity from D&B, and we do not control who or what they call or don't call.In response to her complaint, I have placed the D&B report on [redacted] on our internal do not contact lists This will take effect immediately.Regards,D&B US National Customer Relations

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedbackPlease be advised that we took this matter very seriously and thoroughly investigatedWe apologize for any inconvenience this may have causedWe spoke with the complainant several times since this filingOn May 13th, we spoke with [redacted] CEO of complainants company, provided him with a detailed email and are continuing to work with both the complainant and [redacted] ***If complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] at [redacted]

I am rejecting this response because D&B is simply admitting my complaint is vaild, without offering a solution.D&B admits that its partners are misusing its data by allowing them to present the data in such a way as to make it appears as relaible and actionable to consumers.Here is the way [redacted] presents D&B's info about my business on its website: "Founded years ago, [redacted] R [redacted] Investigations has been in business for less time than its investigation service competitors""According to Dun & Bradstreet, [redacted] R [redacted] Investigations earns an estimated $40,a yearThis is:47% less than its investigation service competitors in [redacted] .."Nowhere near these grossly inaccurate statements, which seem calculated by design to drive customers away from my business, appears the truth to which D&B has just admitted:The data is can be wildly inaccurate, and should not be relied on to make decisions about which investigative company to hireAgain, D&B needs to do the right thing and force its partners to stop presenting grossly inaccurate information as anything short of made up Particularly as it effects my business.Here is a link to my company's entry on [redacted] : [redacted] Regards, [redacted] ***

Dun & Bradstreet does not report on personal creditWe do however have a Business Information Report on your company [redacted] , Inc, [redacted] , principal officer [redacted] We have an obligation to provide our customers with information that may be a factor in their decision-making involving credit, insurance, marketing, and other activitiesOur objective is to provide fair and accurate informationThe business principal is the best source of information, which is why our investigation starts with them If they are unable to, or choose not to provide the information, our investigation continues with a search of public records and other knowledgeable sources.The Virginia Secretary of State currently shows [redacted] , Inc’s corporate charter as terminated effective June 30, This public record shows the business name [redacted] , Inc., [redacted] , principal officer [redacted] We have updated this credit report to show as currently inactiveWe have also notified, Findthecompany, Corporationwiki and Alacrastore who are companies that buy our data requesting they remove the information pertaining to [redacted] , Inc off of their websitesBizapedia and perfectleads are not our customer’sThey are probably using the information that you have on the Virginia Secretary of State corporation registration and you will have to ask them directly to remove this informationThank you for the opportunity to respond to this complaintIt is our belief that this response resolves this issue.Respectfully Submitted, Dun & Bradstreet National Customer Relations

In previous communications with D&B, company management submitted information to D&B indicating that [redacted] is a limited liability company that started in 2014 and operates as a provider of management consulting services. Additionally, management reported that the company has 20... employees and operates from an owned 5,000 square foot facility at [redacted] A business phone number of ###-###-#### was also provided for the business.On August 19, 2014, a check with the Nevada Secretary of State revealed that a limited liability company registration was filed underthe name [redacted] on July 3, 2014. A check with the California Secretary of State shows no evidence of a foreign registration beingissued to [redacted] ***. A check with the D&B historical database shows that the report for [redacted] was created on November 11, 2013 at the request of management.On August 19, 2014, sources show that the reported business address, [redacted] **, is a residential apartment andis owned by an unrelated party.A review of the D&B historical database shows that since the report was created, there have been a high number of inquiries on Curtis [redacted] ***. This advises D&B that the company is experiencing a high-end amount of customer activity. In addition, it is noted that [redacted] , Principal in [redacted] ***, also appears as a principal in [redacted] , which has been assigned a higher-risk status.As a result of these factors, financial and credit details will be withheld.Any questions should be directed to our Severe Risk Team at ###-###-####.Sincerely,D&B US National Customer Relations

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have causedWe spoke with the complainant on March 15, and are currently assisting her with this requestIf complainant has any further questions, she may contact our Senior Manager of Customer Relations, Kimberly [redacted] at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedbackPlease be advised that we took this matter very seriously and thoroughly investigated On June 2, 2016, we spoke with the complainant and took the appropriate actions to address their concernsWe apologize for any inconvenience this may have causedShould the complainant wish to submit basic updates to their Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] , which allows registered users to view, print, and submit basic updates to their file at no costIf the complainant has any further questions or concerns, they may contact our Senior Manager of Customer Relations, [redacted] J [redacted]

A refund has been processed on August 6, to the customer, check # [redacted] for $The check was sent by UPS and the expected delivery is August 10th.Thank you for the opportunity to respond to this complaintIt is our belief that this response resolves this issueRespectfully Submitted,Dun & Bradstreet National Customer Relations

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Per my initial complaint, I referenced that the business name that we do business under ( [redacted] ) is not the business you have in your recordsPlease also include [redacted] on your do not call listI will file a complaint against the [redacted] *** as they may very well be the ones contacting me At this time I find that this resolution is satisfactory to me Regards, [redacted]

We are sorry for the inconvenience. We have sent [redacted] a refund check today.Thanks[redacted]