Duncan Donut

While the customer is incorrect in some of her facts (she actually bought the bra on 1/23/and it was not until 3/19/that she came in for an extender to see if it would help her with the comfort issues she was experiencing) and while as a company we would absolutely never let a customer leave a
store who was not satsifed with the fit, we have contacted the customer today and offered to provide a gift card in the amount of $which almost completely replaces the initial cost of the purchase and we are also letting the customer keep the initial bra if she wishes to get more use out of itCustomer was satisfied with the resolution of this case