Dunham Transmissions

On November 13th this customer purchased two lots
from us through an online auction. We received his payment on Nov. 17th. 
We offer in house shipping as a convenience and as such we don’t staff a full
time person for this. Unfortunately we followed up the 13th auction
with another auction...

on the 20th, then Thanksgiving, followed by yet
another auction on December 4th.  It was during the 4th
auction that the customer called inquiring about his shipment, that phone call
was handled by auction day staff and consequently that message was lost. We
packaged and shipped over 200 items for this auction with 99% of them going by
UPS. This package was requested to be sent by USPS which caused us some delay
as we have to schedule a pick up from our rural post office. We also closed on
November 26th and 27th so our staff can spend
Thanksgiving with their families.
My office manager repeatedly apologized to the customer for
the delay in shipping his items and personally sent him an email with tracking
information when the items were shipped on December 10th. The
package arrived to him in Canada on December 18th.
We take pride not only in our customer service but also in
our packaging service which save clients a lot of money compared to a third
party shipper. We regret the frustration that our customer experienced because
of the delay in shipping.
Greg Evans
President
Green Valley Auctions

When we received the complaint, we immediately called the client, set up a time to fix the refrigerator. [redacted]

Bad Service. Do not contact!! Not helpful. They will charge you exponentially.

I am very pleased with the work completed on my 2004 Honda Accord transmission by Dunham Transmissions. My local Honda dealer wanted about $4200 to replace my transmission; but I saved roughly $2000 dollars with Dunham to rebuild my transmission. My car is running better than ever with 106,000 miles. The team at Dunham were friendly, courteous and efficient. I would strongly recommend Dunham to others.

Went to Dunhams to have my 08 Buick looked at for transmission problems.
They were very helpful explaining what was wrong and would recommend
them to everyone. Very reasonable priced compared to dealers and other transmission shops.