Dunlow Services

To whom it may concern,? Our customer, [redacted] , whose details are below ordered the following products on 08/13/from our website:? .? Blood Pressure Stabilizer bottles (Order#? 4820796)? Blood Pressure Stabilizer bottles (Order#? 4820800) .? Blood Pressure Stabilizer bottles (Order#? 4820812)? The AVS confirmation is: [redacted] ? [redacted] 's entire order was shipped on August 15, via Fedex Smart Post and delivered on Friday, August 19, at 11:AMTracking Number: [redacted] [redacted] 4? [redacted] has not made any contact with our support team via phone or email to dispute the charge, request for a refund, return instructions of for any other assistance.? We have gone ahead and sent her a return label, in a separate email, for the bottles of the Blood Pressure Stabilizer and refunded the three ordersTherefund transaction Ids are below:? Order# 4820796: Refunded - $Trans-ID: [redacted] 9Order# 4820800: Refunded - $Trans-ID: [redacted] 7Order# 4820812: Refunded - $Trans-ID: [redacted] 4? We trust that this information will assist in resolving the complaint.? Let us know if you need more information.? Best regards,? ***Oceans Bounty Support?

To whom it may concern.? I would like to confirm that we received the returned package on Feb 15, and processed the refund on Feb 16, Here are the refund details:? Refund date:? 02/16/2016Amount: $179.82Refund Transaction Id:? [redacted] ? I hope this information helps to resolve the matter.? ? ? ?

Final Consumer Response /* (2000, 7, 2015/09/15) */
This case was resolved to my satisfaction Monday

Initial Business Response /* (1000, 13, 2015/12/14) */
Hello ***
Thank you for bringing this matter to our attentionWe're willing to process the refund for *** ***
He can send back the unopened bottles to the following return address:
CogniQ LLC
*** ** *** ***
***
*** ** XXXXX
We will send you a refund check once we receive the returned package
If you have any questions, please do not hesitate to let us know
Best of health,
***
CogniQ Support Team
Initial Consumer Rebuttal /* (2000, 16, 2015/12/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My request to Deep Sea Nutrition was that they refund the money they took out of our bank accountThough it took almost months to get the refund, they finally did so, and to that extent I am satisfiedAs to "how to operate a business" this company needs to review a standard business plan which includes "don't be deceitful"

Initial Business Response /* (1000, 6, 2015/08/19) */
Hello ***,
Please send back the package to the following return address:
EyeFive, Inc
SAlton Way 2A
Centennial, CO XXXXX
In order to expedite your refund, be sure to do the following:
1) Write the following RMA#
XXXXXXXXXXXXXXXXX on the outside of the package and
2) Mail the package as soon as possible the package needs to be received within days of the original date of order in order to quality for a refund
Your refund will be processed within 24-hours of receipt at our warehouse and may take up to 3-business days thereafter to be reflected on your statement, depending on the speed of the processing bank
Best of health,
Rose
Oceans Bounty Support Team
Initial Consumer Rebuttal /* (2000, 13, 2015/09/02) */
I want to thank you for your helpThis company did almost everything to not acknowledge my complaintOceans Bounty finally deposited the requested amount into our credit card account on August
Thanks so very much
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom it may concern.? I would like to confirm that we received the returned package on Feb 15, and processed the refund on Feb 16, Here are the refund details:? Refund date:? 02/16/2016Amount: $179.82Refund Transaction Id:? ***? I hope this information helps
to resolve the matter.? ? ? ?

Hello,? We received a call from the customer and she said she would like to return her order and wanted us to send a return label.? The return label was sent via email on Monday, Jan 18, and resent today after she called again and said she hasn't received it.? I've also attached the
return label to this email.? Let us know if we can be of further assistance.? Best regards,? ***Oceans Bounty Support Team

To whom it may concern,? Our customer, *** ***, whose details are below ordered the following products on 08/13/from our website:? .? Blood Pressure Stabilizer bottles (Order#? 4820796)? Blood Pressure Stabilizer bottles (Order#? 4820800) .? Blood
Pressure Stabilizer bottles (Order#? 4820812)? The AVS confirmation is: *** *** ** *** *** ***? *** ***'s entire order was shipped on August 15, via Fedex Smart Post and delivered on Friday, August 19, at 11:AMTracking Number: ***8***4? *** *** has not made any contact with our support team via phone or email to dispute the charge, request for a refund, return instructions of for any other assistance.? We have gone ahead and sent her a return label, in a separate email, for the bottles of the Blood Pressure Stabilizer and refunded the three ordersTherefund transaction Ids are below:? Order# 4820796: Refunded - $Trans-ID: ***9Order# 4820800: Refunded - $Trans-ID: ***7Order# 4820812: Refunded - $Trans-ID: ***4? We trust that this information will assist in resolving the complaint.? Let us know if you need more information.? Best regards,? ***Oceans Bounty Support?