Dunn's Wholesale Auto Sales, Inc.

About 2-months ago, my motor started knocking & now they're telling me I need a new motorThis is the 2nd vehicle we have gotten @ Dunn's w/ a bad motorThe mechanic on site let them know that the motor was shotThey tell me I can either trade in or buy a motor & they'll put it inA month ago, we discuss the trade inThey get to pick the vehicle btw, not us (u know the ones who will be paying for it & driving it)They allow $on trade ins but have to deduct my payoff of $2200, which leaves me $as a down paymentThen we were going to give them an additional $Have to keep it under $10,to in-house financeWe were trying to come up w/ enough $ to just go ahead & buy a motor because they're not picking my vehicleThe vehicle also needs a thermostat and water pumpThose things were replaced a week after we bought this vehicleMakes us think we should get rid of it immediatelyDiscussed trading in again because that vehicle in the beginning was already goneTried to give me a ford Explorer w/ 248,milesNegativeSpoke w/ them this wkFound a car, a hyundaiGot us approved but waiting on approval from the big wigWas told no because we don't have a checking acct, (we do though) the amount of time youve been at ur job (umm Brandon yrs & me yrs) and because the vehicle I'm trading doesn't run (it does tho)I've had this vehicle barely over a year btwNow they're adding the pay-off of $to the loan, still requiring $down, & they've changed the car to a ford focusWhat happened w/ the hyundai? We can't in house finance a vehicle of that amount ($12,995) Well how much is the ford? $12,Oh well if u got us approved through a bank, why can't we finance the hyundai? The bank says they won't finance the hyundai because it's not as good of a vehicle as a fordHmmYou just told me that we were approved & u needed an ok from the big wigY cant u in house it thenIts over $10,Well if you added the right down payment(from a month ago) of $now since I've pd $more on payoff then w/ $down that would bring it down to $9,We don't in house finance at all anymore & ive already explained all of this to youOh, well let me speak to this so called ownerOwner: we've already told u what we could do, we're busy, have a good day byeGreat customer service skills