To Whom It May Concern,In response to complaint [redacted] ...Stevenson Construction Co., Inchas been in contact with customer and their complaints listed with the Revdex.com have been settled or waiting on customer confirmation to move forward.-The rusted screws have been replaced-Our plaster contractor dove in the pool and sanded out the leaf marks? The black spots are a chemical balance issue and should be addressed w/ a local pool company for water testing? If spots were rust they would be brown or red in color.-Regarding the back wall...Stevenson Construction will honor the original price of $35/SF to veneer the backside of the wall any time customer wishes? Customer was aware at start of construction that veneering the wall would be extra.Thank you,Douglas *? S [redacted]
We are very sorry for the delay in completion of the fence at Mr***'s residence Our contractor was out Tuesday, August and completed what he could of the repair Two parts for the gate are on order and job will be completed the week of August Thank you,Jill
R***Stevenson Pools
Revdex.com:Stevenson Pools has agreed to replace the stones on the back wall with wider ones, which will help cover the uneven bulging wallThey have also agreed to pay for the cost of having the loop loc cover installed. This will all happen in the spring when the pool is openedI received a verbal response that the rusted screws will be replaced. Assuming this will be completed, I accept the response to resolve this complaint. Regards,
Stephanie M***
To Whom It May Concern,In response to complaint ***...Stevenson Construction Co., Inchas been in contact with customer and their complaints listed with the Revdex.com have been settled or waiting on customer confirmation to move forward.-The rusted screws have been replaced-Our plaster contractor
dove in the pool and sanded out the leaf marks The black spots are a chemical balance issue and should be addressed w/ a local pool company for water testing If spots were rust they would be brown or red in color.-Regarding the back wall...Stevenson Construction will honor the original price of $35/SF to veneer the backside of the wall any time customer wishes Customer was aware at start of construction that veneering the wall would be extra.Thank you,Douglas * S***
Mr***,The owners of Stevenson Pools met with Ms*** today, Wednesday 1/3. They repaired the pool tiles (and trim), heating system, and pulled out the concrete decking. The concrete will be re-poured by Friday of this week. Thank you,Jill R***Stevenson
Pools
We have spoken with the customers and came to an agreement that it is best to complete the work in the spring as they are ready to close their pool. Tell us why here
To Whom It May Concern,We have been in contact w/ *** *** and have completed the fence installation and installed the *** cover.The pool is now ready for final inspections and we hope to complete next week if the homeowner can be home , as the county requiresOnce finals are
completed we will have the pool winterized. Thank you,Doug S***
To Whom It May Concern,In response to complaint [redacted] ...Stevenson Construction Co., Inchas been in contact with customer and their complaints listed with the Revdex.com have been settled or waiting on customer confirmation to move forward.-The rusted screws have been replaced-Our plaster contractor dove in the pool and sanded out the leaf marks? The black spots are a chemical balance issue and should be addressed w/ a local pool company for water testing? If spots were rust they would be brown or red in color.-Regarding the back wall...Stevenson Construction will honor the original price of $35/SF to veneer the backside of the wall any time customer wishes? Customer was aware at start of construction that veneering the wall would be extra.Thank you,Douglas *? S [redacted]
[redacted] ,This is not a customer of oursHe should direct his complaint to [redacted] ***.? Thank you,Jill R***Stevenson Pools
We are very sorry for the delay in completion of the fence at Mr***'s residence Our contractor was out Tuesday, August and completed what he could of the repair Two parts for the gate are on order and job will be completed the week of August Thank you,Jill
R***Stevenson Pools
Revdex.com:Stevenson Pools has agreed to replace the stones on the back wall with wider ones, which will help cover the uneven bulging wallThey have also agreed to pay for the cost of having the loop loc cover installed. This will all happen in the spring when the pool is openedI received a verbal response that the rusted screws will be replaced. Assuming this will be completed, I accept the response to resolve this complaint. Regards,
Stephanie M***
To Whom It May Concern,In response to complaint ***...Stevenson Construction Co., Inchas been in contact with customer and their complaints listed with the Revdex.com have been settled or waiting on customer confirmation to move forward.-The rusted screws have been replaced-Our plaster contractor
dove in the pool and sanded out the leaf marks The black spots are a chemical balance issue and should be addressed w/ a local pool company for water testing If spots were rust they would be brown or red in color.-Regarding the back wall...Stevenson Construction will honor the original price of $35/SF to veneer the backside of the wall any time customer wishes Customer was aware at start of construction that veneering the wall would be extra.Thank you,Douglas * S***
Mr***,The owners of Stevenson Pools met with Ms*** today, Wednesday 1/3. They repaired the pool tiles (and trim), heating system, and pulled out the concrete decking. The concrete will be re-poured by Friday of this week. Thank you,Jill R***Stevenson
Pools
*** ***,This is not a customer of oursHe should direct his complaint to *** *** ***. Thank you,Jill R***Stevenson Pools
We have spoken with the customers and came to an agreement that it is best to complete the work in the spring as they are ready to close their pool. Tell us why here
To Whom It May Concern,We have been in contact w/ *** *** and have completed the fence installation and installed the *** cover.The pool is now ready for final inspections and we hope to complete next week if the homeowner can be home , as the county requiresOnce finals are
completed we will have the pool winterized. Thank you,Doug S***