DuoSlim

Hello,We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us Please assist us to locate their order and resolving the issue by providing us with the following information: 1) order number 2) first and last of the credit card which you used to make the order 3) description for the charge on your credit cardAlso, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionThank you

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] I find it interesting that I tried the moment the order would not let me back out to cancel then when they shipped I sent yet another email and two weeks later a third and again when I received yet a second shipmentI refused it and sent it back They turned around and charged me $ What is their phone number because they have ignored every email I am extremely frustrated and want them to cancel and refund my money like I keep asking [redacted] Credit card [redacted] ***They are frauds and liars I was never to have been charged $79.95How many cancellations requests do I have to send Their response and website don’t show a phone number I could not remove my information initially requesting to try the one product their website automatically added green tea for $ I never wanted any of this

Hello,We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us Please assist us to locate their order and resolving the issue by providing us with the following information: 1) order number 2) first and last of the credit card which you used to make the order 3) description for the charge on your credit cardAlso, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

The account is under [redacted] address [redacted] ***

Contact - DuoSlim Garcinia Cambogiagarciniaduoslim.net/contactCorporate & Returns Address: FULFILLMENT c/o DuoSlim Garcinia [redacted] *** Hours: 9am-9pm Monday-friday 9:00am-6:00pm on

Hello,We
have received a complaint in regards to the customer, unfortunately we are
unable to locate their order within our database using the information that was
already provided to us. Please assist us
to locate their order and resolving the issue by providing us with the
following
information:
1)
order number
2)
first and last of the credit card which you used to make the order
3)
description for the charge on your credit card
Also,
please be aware that it was stated in the terms and conditions that the
customer would be charged for the full days for the trial bottle if they
didn't cancel before the days was overThe customer is automatically signed
onto our monthly subscription until they call in and ask to cancel the product
After the customer finishes their day supply of the product, they will be
charged on the card on file for a day supply plus shipping and handling
Usually, the customer must receive and RMA number from the customer service
department to return the product and they will then receive a refund. Nevertheless, the customer account has been
cancelled and will no longer be receiving anymore products or be chargedIt
was stated in the terms and conditions every customer agrees to before
proceeding to check outThe customer must call in and cancel their account
before the day trial is overIf the customer fails to cancel their account,
they will be charged for the trial product and be subscribed onto our monthly
subscription.Thank you

Hello, We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us. Please assist us to locate their order and resolving the issue by providing us with the following
information: 1) order number 2) first and last of the credit card which you used to make the order 3) description for the charge on your credit cardAlso, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription. Thank you

Hello, We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us. Please assist us to locate their order and resolving the issue by providing us with the following
information: 1) order number 2) first and last of the credit card which you used to make the order 3) description for the charge on your credit cardAlso, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription. Thank you

I have provided this company with all the information including tracking numbers, order numbers and credit card informationI called again just tonight and they offered me 75% refund on the Dec shipment and 50% on the November shipment and they claim to have already refunded me on the January shipment and I have NOT received any monies back from them as of todayI was told on January 19th, that I would get 100% of my money and now they are saying only a partial refundThey lie at every step of the wayI want a full refund of the that they owe me *** *** ***

Hello,Unfortunately the customer did not provide any of the following requested information for us to locate the file. 1) order number2) first and last of the credit card which you used to make the order3) description for the charge on your credit card. Thank you, Garcinia Cambogia Core

Hello,We do not have your records on file even with the new information you provided.  Without the information, we are unable to locate your order to refund you. Thank you.

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted] I find it interesting that I tried the moment the order would not let me back out to cancel then when they shipped I sent yet another email and two weeks later a third and again when I received yet a second shipment. I refused it and sent it back.  They turned around and charged me $79.95.  What is their phone number because they have ignored every email.  I am extremely frustrated and want them to cancel and refund my money like I keep asking [redacted]Credit card [redacted]They are frauds and liars.  I was never to have been charged $79.95How many cancellations requests do I have to send.  Their response and website don’t show a phone number.  I could not remove my information initially requesting to try the one product their website automatically added green tea for $24.95.  I never wanted any of this.

Hello,We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us.  Please assist us to locate their order and resolving the issue by providing us with the following...

information: 1) order number 2) first 6 and last 4 of the credit card which you used to make the order 3) description for the charge on your credit card. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.  Thank you.

The account is under [redacted] address [redacted]

Hello,We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us.  Please assist us to locate their order and resolving the issue by providing us with the following...

information: 1) order number 2) first 6 and last 4 of the credit card which you used to make the order 3) description for the charge on your credit card. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription. Thank you.

Contact - DuoSlim Garcinia Cambogiagarciniaduoslim.net/contactCorporate & Returns Address: FULFILLMENT c/o DuoSlim Garcinia [redacted] Hours: 9am-9pm Monday-friday 9:00am-6:00pm on ...

Hello,We are still unable to locate the customer file as customer still have not provided the following: 1) order number2) first 6 and last 4 of the credit card which you used to make the order3) description for the charge on your credit card. Thank you.