Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The technician first explained why he needed to cut the cabinet, and after the explanation, I agreed to the workThe technician then proceeded to tell me I needed to have my microwave installed by a contractor as he would not complete the installationHe then proceeded to removed the new items from the premisesThe technician was basically "forced" off the premises as he continued to make sarcastic remarks regarding his own "professional customer service"We later found a handful of screws the technician apparently dumped into our sink & disposalHis behavior was totally unacceptable and unnecessaryThis company should not be billing for installation, if their company policy is for delivery only I was able to have this issue resolved with [redacted] directly without any more malicious comments or actions Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The technician first explained why he needed to cut the cabinet, and after the explanation, I agreed to the workThe technician then proceeded to tell me I needed to have my microwave installed by a contractor as he would not complete the installationHe then proceeded to removed the new items from the premisesThe technician was basically "forced" off the premises as he continued to make sarcastic remarks regarding his own "professional customer service"We later found a handful of screws the technician apparently dumped into our sink & disposalHis behavior was totally unacceptable and unnecessaryThis company should not be billing for installation, if their company policy is for delivery only I was able to have this issue resolved with [redacted] directly without any more malicious comments or actions Regards,