Duraco, like most of the Winnipeg manufacturers, makes decent windows and has pretty aggressive price and incentive promotions Positive: a single warranty covers the product, install and so on, for life apparentlyNever tried claiming, howeverI was happy with how well the trim materials allowed the vertical slider windows to fit into my existing frames, retaining the existing traditional interior sills Not so good: They promised a generous referral fee to my friend, took his details, but never sent anything to himThey also promised a restaurant gift card, which never arrivedI called to remind them a few months later, and was again promised, but still nothing [redacted] They do not have the more authentic-looking surface grilles as an option, only grilles between the panes Also, one of the windows they arrived with was not the right size, so they had to remake it, leaving my window covered with plywood for a few days in NovemberAnd the clefrom the old window removal was not as good as it could have beenWhen the snow disappeared, I find bits here and thereMight be hard to avoid this sort of thing My main complaint is them not making good on the incentives of a gift card for the customer and cheque for the referral We have more windows to replace, and I will be shopping around to compare again
Duraco, like most of the Winnipeg manufacturers, makes decent windows and has pretty aggressive price and incentive promotions Positive: a single warranty covers the product, install and so on, for life apparentlyNever tried claiming, howeverI was happy with how well the trim materials allowed the vertical slider windows to fit into my existing frames, retaining the existing traditional interior sills Not so good: They promised a generous referral fee to my friend, took his details, but never sent anything to himThey also promised a restaurant gift card, which never arrivedI called to remind them a few months later, and was again promised, but still nothing [redacted] They do not have the more authentic-looking surface grilles as an option, only grilles between the panes Also, one of the windows they arrived with was not the right size, so they had to remake it, leaving my window covered with plywood for a few days in NovemberAnd the clefrom the old window removal was not as good as it could have beenWhen the snow disappeared, I find bits here and thereMight be hard to avoid this sort of thing My main complaint is them not making good on the incentives of a gift card for the customer and cheque for the referral We have more windows to replace, and I will be shopping around to compare again