Duran Construction

I apologize that the complainant wasn't satisfied with our responseAll we're requesting is a city dumpster so we can clean up the debris and finish the job, nothing elseWe have never refused to complete the job what so ever, just need for her to provide the dumpster We have people on stand- by to clean up and when weather permits we will complete the job That is and has never been a problem Tameka [redacted] Duran Construction

It was indicated to me that we were waiting for more materials to complete the jobIn the beginning of the project, the complainant gave us $1600-$in cash for materials and things that were needed to begin the projectThe complainant was purchasing the materials herself and when the materials ran out we had to wait for her to get paid then she will call once she received the materials that as needed, That was in Mid Oct There were only verbal agreements to this projectAnd also the complainant son was a part of our program which he graduated from Sept 9th because we began the project before the class graduation he was supposed to take part in the project but barely didAs far as the debris removal goes the complainant refused a dumpster to help with the removal due to costTwo of the students were friends with the complainant's son was supposed to help with the removal of the debris indicated by the complainant due to one of them having a truck, but we never saw them either as a part of the project So we did as much as we could with the situation that was given We are still waiting on the complainant to let us know if she has the material to complete the jobAs far as the clean up we can assist but for removal, the complainant must provide the dumpster

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
A City dumpster will be ordered as soon as they begin to accept requestsI will message Mrs*** as soon as the City is taking requests, if this is suitable to her
Regards,
Val ***

I apologize that the complainant wasn't satisfied with our response. All we're requesting is a city dumpster so we can clean up the debris and finish the job, nothing else. We have never refused to complete the job what so ever, just need for her to provide the dumpster.    We have people on stand- by to clean up and when weather permits we will complete the job.  That is and has never been a  problem Tameka [redacted]Duran Construction

It was indicated to me that we were waiting for more materials to complete the job. In the beginning of the project, the complainant gave us $1600-$1800 in cash for materials and things that were needed to begin the project. The complainant was purchasing the materials herself and when the...

materials ran out we had to wait for her to get paid then she will call once she received the materials that as needed, That was in Mid Oct 2016. There were only verbal agreements to this project. And also the complainant son was a part of our program which he graduated from Sept 9th because we began the project before the class graduation he was supposed to take part in the project but barely did. As far as the debris removal goes the complainant refused a dumpster to help with the removal due to cost. Two of the students were friends with the complainant's son was supposed to help with the removal of the debris indicated by the complainant due to one of them having a truck, but we never saw them either as a part of the project.  So we did as much as we could with the situation that was given.  We are still waiting on the complainant to let us know if she has the material to complete the job. As far as the clean up we can assist but for removal, the complainant must provide the dumpster.