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Durham Technical Community College

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Durham Technical Community College Reviews (2)

Financial aid doesn't communicate with admissions resulting in constant dropping of classesFor a year now every semester I am dropped from my classes only to find out its because financial aid is not communicating with the admissions office. It is a headache every semester and is now resulting in my waiting ANOTHER semester because of one class I need is now full. The customer service is terrible. I am given the run around "he said she said" and sent to every office. I never receive any notification as far as papers being waited on me from the school. Everything on my end is done entirely only for the SCHOOL itself and the two different offices to not communicate accordingly.Desired SettlementTo be put back in my class and have better communication.

+1

I graduated from DTCC in 2010, with NO outstanding balance. On 03/05/15, Accounts Receivable solicited my personal email for $20. On 03/05/15, my personal email was solicited with an enclosed notice from Accounts Receivable stating the following:Dear [redacted],Our records indicate that you have an outstanding balance of $20.00. Please log in to [redacted] to review the charges on your account. You will need to contact the business office to make immediate payment.[redacted](919) [redacted]Sincerely,[redacted]Coordinator, Student AccountsFor the FIRST time since graduation in May 2010, I was contacted by Student Accounts for the aforementioned outstanding balance. Graduation would NOT have commenced without all accounts being paid in full. I graduated in good standing, with ZERO balance. I contact [redacted], Coordinator of Student Accounts, several times by voicemail and email with NO response since 03/05/15. I also contacted other staff members at the Business Office during business hours to receive NO response. voicemail was left with my contact information. NO return communication was received.On 03/18/15, I finally reached a representative of the Business Office who directed me to the Campus Police and Public Safety Department citing 4 outstanding parking tickets from Spring 2010 on my student account. The officer pulled up my account, and stated that my student balance should have been CLEAR prior to graduation. That he had never heard of a situation similar to mine. That there may be a gliche in the DTCC system which has resulted in the improper charges on my student account 5 years after the citations were supposedly issued. The officer suggested I write a letter to the Campus Police and Public Safety Department requesting a review of this antiquated outstanding balance. I do NOT recall any citations. If I did receive citations- all citations would have to be PAID by graduation. I graduated in 2010. This is the FIRST time I was notified of any outstanding balance. I want my account CLEARED of this bogus outstanding balance that is FIVE years old. The Business Office was UNPROFESSIONAL in communicating the balance, and UNETHICAL in relaying this late charge. Thank you for your help in this matter. Desired SettlementI want to clear my student account of this $20.00 outstanding balance from 2010.It is false, and unethical.

+1
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Description: Colleges and Universities

Address: 1637 E Lawson St, Durham, North Carolina, United States, 27703-5023

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