When I signed up for the service I was told, anytime you need us, you call, we comeTwice I've called, was on hold minutes the first time, and then reverted to the main number and put on hold againCalled weeks later and was on hold minutes, hung up called again, put on hold another minutesThe workers are friendly and professional when they get herebut the ants they sprayed for were back in the house in a matter of daysAnd when I get an appointment, there is a one-week waitI'm not the most satisfied customer for this company
Thank you for alerting us to this concern. We are disappointed to learn of this unfortunate matter and appreciate... the [redacted] allowing us to serve them for the past 7 years. The complaints listed are out of line with our 40 plus year history of providing courteous and honest service and we appreciate the opportunity to research this matter further. A-com takes all customer feedback very seriously and we pledge to work towards a fair resolution. Respectfully, [redacted] ***
We had their security system for three years.They used the previous wiring and put their monitoring systemThe system stopped working suddenly they said that the system burn due to a thunder storm When asked how the other electronic systems did not burn, the Tech told us that they did not put / asked us to provide a surge protector while the other equipment had protectionFurther they gave a quote for $1500+ ( which includes a labor cost of $for a place already wired - BTW the quote was for a wireless system.)We installed a Simplisafe wireless system ourselves for $and monitoring for $
It took us two weeks after asking for a refund and multiple emails ( they were "processing") to know the amount, which we are yet to receive
Thank you for alerting us to this concern. We are disappointed to learn of this unfortunate matter and appreciate...
the [redacted] allowing us to serve them for the past 7 years. The complaints listed are out of line with our 40 plus year history of providing courteous and honest service and we appreciate the opportunity to research this matter further. A-com takes all customer feedback very seriously and we pledge to work towards a fair resolution.
When I signed up for the service I was told, anytime you need us, you call, we come. Twice I've called, was on hold 5 minutes the first time, and then reverted to the main number and put on hold again. Called weeks later and was on hold 5 minutes, hung up called again, put on hold another 8 minutes. The workers are friendly and professional when they get here. but the ants they sprayed for were back in the house in a matter of days. And when I get an appointment, there is a one-week wait. I'm not the most satisfied customer for this company.
When I signed up for the service I was told, anytime you need us, you call, we comeTwice I've called, was on hold minutes the first time, and then reverted to the main number and put on hold againCalled weeks later and was on hold minutes, hung up called again, put on hold another minutesThe workers are friendly and professional when they get herebut the ants they sprayed for were back in the house in a matter of daysAnd when I get an appointment, there is a one-week waitI'm not the most satisfied customer for this company
Thank you for alerting us to this concern. We are disappointed to learn of this unfortunate matter and appreciate... the [redacted] allowing us to serve them for the past 7 years. The complaints listed are out of line with our 40 plus year history of providing courteous and honest service and we appreciate the opportunity to research this matter further. A-com takes all customer feedback very seriously and we pledge to work towards a fair resolution. Respectfully, [redacted] ***
We had their security system for three years.They used the previous wiring and put their monitoring systemThe system stopped working suddenly they said that the system burn due to a thunder storm When asked how the other electronic systems did not burn, the Tech told us that they did not put / asked us to provide a surge protector while the other equipment had protectionFurther they gave a quote for $1500+ ( which includes a labor cost of $for a place already wired - BTW the quote was for a wireless system.)We installed a Simplisafe wireless system ourselves for $and monitoring for $
It took us two weeks after asking for a refund and multiple emails ( they were "processing") to know the amount, which we are yet to receive
Thank you for alerting us to this concern. We are disappointed to learn of this unfortunate matter and appreciate...
the [redacted] allowing us to serve them for the past 7 years. The complaints listed are out of line with our 40 plus year history of providing courteous and honest service and we appreciate the opportunity to research this matter further. A-com takes all customer feedback very seriously and we pledge to work towards a fair resolution.
Respectfully,
[redacted]
When I signed up for the service I was told, anytime you need us, you call, we come. Twice I've called, was on hold 5 minutes the first time, and then reverted to the main number and put on hold again. Called weeks later and was on hold 5 minutes, hung up called again, put on hold another 8 minutes. The workers are friendly and professional when they get here. but the ants they sprayed for were back in the house in a matter of days. And when I get an appointment, there is a one-week wait. I'm not the most satisfied customer for this company.