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Dusty's Appliances & Repairs

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Reviews Dusty's Appliances & Repairs

Dusty's Appliances & Repairs Reviews (21)

We bought a gas dryer from them on 9/and despite over a dozen cals and text requesting it be repaired they have done nothing We purchased a gas dryer from Dustys on 9/ The dryer stopped heating on 10/ Starting on 10/we made over a dozen calls requesting service, finally reaching the woman in the office on 10/ She stated they were out of town helping a relative with storm damage and requested that I text her the name and address and they would service the following day( copy of text attached) They never contacted me to schedule serviceI calleld again and left several messagesOn 10/I left a voicemail on the owners phone and the office stating if they did not contact me I would be filing a complaint and if need be suing in small claims court They never contacted me to rectify the problem We have since purchasd another dryer as we could wait no longer

Dusty's sold me a broken machine that they won't fix and I would like my money back I purchased a used stackable washer dryer from Dustys on Wednesday, April 4th at noonI paid 415$ cash ( She said because I was paying cash she wouldn't charge me tax)She asked Dusty if they could deliver today at 4pm and he said yesThey would give me a minute warning callAt I called the shop and Jessica said she was about to leave, and couldn't believe that (Mike Delivery guy) wasn't at my houseShe called me back and said can we do tomorrow morning? I told her I'm only available at noon or after Mornings are too hectic with kidsShe said Mike will be at my house at noon (4/5)Mike the driver texts me saying that the boss will call me later today to try and fit me in because they have several deliveriesI told him I hope its at noon and he couldn't make any guaranteesEven though Jessica already told me noonAround 11ish I texted Mike what was going on and he said we hav

I purchased a washing machine that has not worked since the day of purchase The spin cycle does not work The clothes are sopping wet
I purchased a Samsung Washing Machine from Dusty's Appliances of 3/12/ The washer has not worked since purchase The clothes do not wring out I have made dozens of calls to Dusty's to try to resolve, but have gotten absolutely no where I agreed to having it fixed and/or replaced I have been given the run around, put on hold to never have anyone come back, and been told that I would be called back I have phone records from work that are attached, but incomplete because the dates from 3/23-4/are missing, which happens sometimes in our phone system I was told numerous times they would bring a loaner and then never heard back from then I was told that they went to my home to drop off a loaner, but they said no one was home I have two adult kids who were home waiting for them I think they pulled up and put a business car on my

I am writing to let people know how impressed and thankful I am about the appliances and friendly service experiences that myself, and my friends that I have recommended that done business here with company, have had for about years
On different occasions, I have purchased a stove, refrigerator, and a deep freezer, and the help, delivery, and service was incredible
I have taken several friends to this business when they were in urgent need of a refrigerator, and the people were quick to help in every situation and fair and reasonable, being down to earth to talk to and deal with
My friend's I have sent to this business, especially, my elderly friends in their 80's, speak highly to me of this company and the people working there, and I have heard them brag to their friends to the high heavens recommending Dusty's Appliances
I have seen excellent growth in the quality selection of appliances, and models are up to date as to modern day appliance to choose from at fair prices
I appreciated fast knowledgeable help for a part I was helping my friend in repairing recently, and I would recommend anyone to check here first before going to some of the other nearby places
I have heard these others bad-mouth the other competitors, but never seen it with this company, nor, have I ever seen any evidence of stuff said bad about this company
I watched customer interactions waiting my turn in line at Dusty'sSame level personality and same friendly customer service each visit there
I have seen some unreasonable customers a time or two, but I admit, these people were extremely professional, and it was comical as to how unreasonable and unbelievable some customers can be, and these people kept is professional and real
I have always had great experiences with Dusty's Appliances and Repairs
I believe this is the best appliance and repair shop in the areaI hope this helps out the smart and frugal person when shopping to get good stuff at a good price, with some awesome folks doing a good service to our community

Bought a washer with a warranty todayThey were very helpful and fair pricingStaff were very nice to deal withWill be spreading the word about these folks

Not ONLY did Dusty save Easter with half a day's notice, he delivered a great product on the Saturday BEFORE Easter so we could cook dinner on the Big Day He was concerned because our stove had cracked on the flat topped surface and he didn't want us getting hurt He is AWESOME Brad, his delivery man, was FRIENDLY, EFFICIENT and a complete delight!! We are so grateful for this wonderful service!!! Athol & Jill W***

I use Dustys Appliances for all my properties and have never once had a bad experience with themThere are very friendly people that are very knowledgeable about their productsI recommend Dusty's to anyone in need of appliances!

Dusty's sold me a broken machine that they won't fix and I would like my money back
I purchased a used stackable washer dryer from Dustys on Wednesday, April 4th at noonI paid 415$ cash ( She said because I was paying cash she wouldn't charge me tax)She asked Dusty if they could deliver today at 4pm and he said yesThey would give me a minute warning callAt I called the shop and Jessica said she was about to leave, and couldn't believe that (Mike Delivery guy) wasn't at my houseShe called me back and said can we do tomorrow morning? I told her I'm only available at noon or after Mornings are too hectic with kidsShe said Mike will be at my house at noon (4/5)Mike the driver texts me saying that the boss will call me later today to try and fit me in because they have several deliveriesI told him I hope its at noon and he couldn't make any guaranteesEven though Jessica already told me noonAround 11ish I texted Mike what was going on and he said we hav

I have used Dusty's on my own house and my rental properties His companies ability to provide reliable products at a reasonable price is why I keep coming back In addition he has provided repairs on appliances in a timely manner with no re-work Because of this he is the 1st call for any of our appliance needs

Today I had my refirgerator go out and I called Dusty's Appliances I figured I would go in and buy a new refrigerator when I called and spoke with the lady at the front she asked me what was my refrigerator doing I did explain to her I was on a fixed income due to medica issues and I didn't have very much money she put Dusty on the line and he said it would be a lot better to repair the refrigerator then have to buy another one and it woudl save me alot of money so I set up an appointment that day and he came out and fixed it on the spot this guy was amazing he could have made money off of me but he tried saving me money by doing a simple repair and now my refrigerator is working greatI wanted to take some time out to say thank you and leave this review dusty and his wife are good people and I would reccomend then for all of your appliance needs thanks again dutsy's appliances

I am writing to let people know how impressed and thankful I am about the appliances and friendly service experiences that myself, and my friends that I have recommended that done business here with company, have had for about years
On different occasions, I have purchased a stove, refrigerator, and a deep freezer, and the help, delivery, and service was incredible
I have taken several friends to this business when they were in urgent need of a refrigerator, and the people were quick to help in every situation and fair and reasonable, being down to earth to talk to and deal with
My friend's I have sent to this business, especially, my elderly friends in their 80's, speak highly to me of this company and the people working there, and I have heard them brag to their friends to the high heavens recommending Dusty's Appliances
I have seen excellent growth in the quality selection of appliances, and models are up to date as to modern day appliance to choose from at fair prices
I appreciated fast knowledgeable help for a part I was helping my friend in repairing recently, and I would recommend anyone to check here first before going to some of the other nearby places
I have heard these others bad-mouth the other competitors, but never seen it with this company, nor, have I ever seen any evidence of stuff said bad about this company
I watched customer interactions waiting my turn in line at Dusty'sSame level personality and same friendly customer service each visit there
I have seen some unreasonable customers a time or two, but I admit, these people were extremely professional, and it was comical as to how unreasonable and unbelievable some customers can be, and these people kept is professional and real
I have always had great experiences with Dusty's Appliances and Repairs
I believe this is the best appliance and repair shop in the areaI hope this helps out the smart and frugal person when shopping to get good stuff at a good price, with some awesome folks doing a good service to our community

We had never purchased a used appliance before, but our existing washer was leaking, and our budget was a little tight We were pleasantly surprised to find such a large variety of affordable and good looking appliances Some of the washers looked as if they had been barely used In short, we found a very clean name brand GE washer with a super load capacity for less than $ Price was important, but we are even more satisfied with how well and quiet this machine cleans our clothes Great buying experience, would definitely recommend checking them out Their a small business and really seem to be genuinely looking to serve you too

Went in to there store very pleased was looking for gas stove and find one would recommend star business

I use Dustys Appliances for all my properties and have never once had a bad experience with themThere are very friendly people that are very knowledgeable about their productsI recommend Dusty's to anyone in need of appliances!

Do not purchase product from this company They do not fully test their appliances prior to delivery and they sell product missing parts that are out of date and impossible to replace

We bought a gas dryer from them on 9/and despite over a dozen cals and text requesting it be repaired they have done nothing
We purchased a gas dryer from Dustys on 9/
The dryer stopped heating on 10/
Starting on 10/we made over a dozen calls requesting service, finally reaching the woman in the office on 10/
She stated they were out of town helping a relative with storm damage and requested that I text her the name and address and they would service the following day( copy of text attached)
They never contacted me to schedule serviceI calleld again and left several messagesOn 10/I left a voicemail on the owners phone and the office stating if they did not contact me I would be filing a complaint and if need be suing in small claims court
They never contacted me to rectify the problem
We have since purchasd another dryer as we could wait no longer

Went in to there store very pleased was looking for gas stove and find one would recommend star business

Bought a washer with a warranty todayThey were very helpful and fair pricingStaff were very nice to deal withWill be spreading the word about these folks

We had never purchased a used appliance before, but our existing washer was leaking, and our budget was a little tight We were pleasantly surprised to find such a large variety of affordable and good looking appliances Some of the washers looked as if they had been barely used In short, we found a very clean name brand GE washer with a super load capacity for less than $ Price was important, but we are even more satisfied with how well and quiet this machine cleans our clothes Great buying experience, would definitely recommend checking them out Their a small business and really seem to be genuinely looking to serve you too

I bought a used dryer from them, paid way to much, but needed it asap! Heating element went out in days! Took them a week to come and fix it and the repair man, I believe the owner was rude to my daughter, asking her " is this hot enough for you now"! Well it sure was because it only worked on high and even burnt clothing ! Now 1/months later, heating element goes out again! Of course there is only a day warranty on the junk they sell! Avoid this business! They are crooks!

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