Duteau Collision

My vehicle was never appraised or repaired correctly from Duteau Collisionwe had some brake work done and our repair man found a bent axil and a painted over tire rim that was supposed to be new. After we finally gotour vehicle back [redacted] offered us an axil at his cost, he told us the insurance claim was closed. I went to report this to Commerce Insurancefirst they said they would pay the claim and then denied it and called itnormal wear and tear. I called several Toyota Tundra mecanics and they saidnormal wear and tear would not bend an axil.Product_Or_Service: Collision RepairDesired SettlementI would like a new axil and rim and my vehicle repaired like it should havebeen. I have requested all records from Commerce Insurance and CountyAppraisal in Pittsfield, Ma. My Commerce Insurance claim person [redacted]aughed at me on the phone.Business' Initial Response [redacted]Business' Final Response The first I learned that they were having any problems with there Toy. was form [redacted]He mentioned to me A problem he didn't say with what.All I said was Its been 2 1/2 years, thats along time for An insurance Co. to pay for it. just my Ezpieriance . I never heared from the [redacted]I would be willing to resolve this issue. the best I can.