WE PULLED THE SERVICE HISTORY ON MR FABIANS VEHICLE. IT WAS DIAGNOSED WITH NEEDING A THROTTLE BODY. MR FABIAN DECLINED PAYING FOR IT TO BE PUT ON. WE DID NOT CHARGE HIM FOR ANYTHING. IN REFERENCE TO THE 30 DAY OR 1000 MILE POWERTRAIN COVERAGE. THE THROTTLE BODY WOULD NOT HAVE...
BEEN COVERED UNDER THE POWERTRAIN REGARDLESS OF TIME AND MILES. WE WOULD NEED FURTHER INFO ON WHAT WAS "UNPLUGGED" IN REGARDS TO THE HEATER. THE ONLY THING OUR SERVICE MANAGER SAID WOULD PLUG IN OR UNPLUG WOULD BE THE BLOWER MOTOR OR HEATER CONTROL SWITCH WHICH DOES NOT REQUIRE TAKING APART THE DASH. WE DID NOT SPRAY OR DO ANYTHING ELSE TO HIS VEHICLE OTHER THAN DIAGNOSE IT FOR A THROTTLE BODY. WE HAVEN'T HEARD FROM MR FABIAN SINCE HE HAD HIS VEHICLE IN AT THE END OF MAY.
Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
I think they should have paid it all but rather than continue this we will accept. If there is any charge to the Revdex.com Dutro should take care of that too. We appreciate your help. Thank you
THERE WAS A MISCOMMUNICATION BETWEEN THE INSURANCE COMPANY, THE CUSTOMER, AND DUTROS. IT HAS SINCE BEEN RECTIFIED AND MRS [redacted] VEHICLE WILL BE DONE BY TUESDAY OF NEXT WEEK.
We don't like to hear any of our customers are unhappy therefore out of good will we will offer to pay half of Mr Fabians bill in the amount of 347.33.
we have been in contact with customer and a new bumper retainer is on order.
WE PULLED THE SERVICE HISTORY ON MR FABIANS VEHICLE. IT WAS DIAGNOSED WITH NEEDING A THROTTLE BODY. MR FABIAN DECLINED PAYING FOR IT TO BE PUT ON. WE DID NOT CHARGE HIM FOR ANYTHING. IN REFERENCE TO THE 30 DAY OR 1000 MILE POWERTRAIN COVERAGE. THE THROTTLE BODY WOULD NOT HAVE...
BEEN COVERED UNDER THE POWERTRAIN REGARDLESS OF TIME AND MILES. WE WOULD NEED FURTHER INFO ON WHAT WAS "UNPLUGGED" IN REGARDS TO THE HEATER. THE ONLY THING OUR SERVICE MANAGER SAID WOULD PLUG IN OR UNPLUG WOULD BE THE BLOWER MOTOR OR HEATER CONTROL SWITCH WHICH DOES NOT REQUIRE TAKING APART THE DASH. WE DID NOT SPRAY OR DO ANYTHING ELSE TO HIS VEHICLE OTHER THAN DIAGNOSE IT FOR A THROTTLE BODY. WE HAVEN'T HEARD FROM MR FABIAN SINCE HE HAD HIS VEHICLE IN AT THE END OF MAY.
Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
I think they should have paid it all but rather than continue this we will accept. If there is any charge to the Revdex.com Dutro should take care of that too. We appreciate your help. Thank you
THERE WAS A MISCOMMUNICATION BETWEEN THE INSURANCE COMPANY, THE CUSTOMER, AND DUTROS. IT HAS SINCE BEEN RECTIFIED AND MRS [redacted] VEHICLE WILL BE DONE BY TUESDAY OF NEXT WEEK.
We don't like to hear any of our customers are unhappy therefore out of good will we will offer to pay half of Mr Fabians bill in the amount of 347.33.