Duzies Solutions

I have replied you several times as being a resposible business man .I have sent you all tge replies that the customer called in for help and wd solved his computer problemThere after his son called us and made a threat to return the moneyWe have given him our product how could wd give him his money back We didnt make any fraud We are not a culprit so we will not fold our hands against his son threat

Complaint: [redacted] I am rejecting this response because:Its not my son it is my father.He did not contact them, they contacted himYes he demanded a refund or a contract be sentThey hung up.And how did they know of his involvement in this matter anywayI never referenced his name nor contact data.A 3-year contract was offered for services and a payment of $was submittedTo date, no contract has ever been sent to my father.Yes, it is correct that a problem was solvedHowever, the problem was associated with Duzie as the computer lock screen had there information and request to call them to repair the lock screenThat's the definition of ransomware no doubt!! This company is a front for ransomware in my mind as they are ducking the real questions to be answeredI want others to know of their corrupt practices Sincerely, [redacted] ***

Complaint: ***
I am rejecting this response because:The response from Duzies has ignored my complaint that their phone number was part of the computer screen lock-outHow can that be if they were not at fault for the computer lock-out
Sincerely,
*** ***

Customer called in for online help for his computer . Computer was in a not responding state . We helped the customer and customer paid us for the work done . We being in the business since last one and half years ; this is the very first complaint that customer has done and thats for even no...

reason. If in case we are wrong then why should the customer will pay through the check . We ensure you the transparent business that we do .

Complaint: [redacted]
I am rejecting this response because:Its not my son it is my father.He did not contact them, they contacted him. Yes he demanded a refund or a contract be sent. They hung up.And how did they know of his involvement in this matter anyway. I never referenced his name nor contact data.A 3-year contract was offered for services and a payment of $199.00 was submitted. To date, no contract has ever been sent to my father.Yes, it is correct that a problem was solved. However, the problem was associated with Duzie as the computer lock screen had there information and request to call them to repair the lock screen. That's the definition of ransomware no doubt!! This company is a front for ransomware in my mind as they are ducking the real questions to be answered. I want others to know of their corrupt practices 
Sincerely,
[redacted]

I have replied you several times as being a resposible business man .I have sent you all tge replies that the customer called in for help and wd solved his computer problem. There after his son called us and made a threat to return the money. We have given him our product how could wd give him his money back . We didnt make any fraud . We are not a culprit so we will not fold our hands against his son threat .