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Duzio Ink Marketing

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Duzio Ink Marketing Reviews (1)

In November 2012, we signed a contract with a SEO company (Duzio Ink). We just switched companies ( March of 2014) and were informed that our website contained spun content and has links to sun tan lotion, auto care, and porn sites. We paid $2,500 per month to [redacted] owner of Duzio Ink to handle our website. The website is very poorly written, and has to be taken down and we have to start a new website. Mr. [redacted] has also threatened us several times with legal action, but we have never received anything from him. We have a letter from Mr. [redacted] dated 2/20/2014 that states that we own our artwork, yet he will not give it to us. We have tried to work with Mr. [redacted] to resolve this issue, but he will not respond to us, other than to say his lawyer will send us info, and he refuses to give us any contact information for said lawyer. His business practices of using spun content are not ethical, and we paid him over $30,000 for a website that only pleases the computer, but makes to sense to human beings.Product_Or_Service: SEOAccount_Number: Dated 11/2012Desired SettlementWe would like the artwork that is rightfully ours. He should not be able to do business in Missouri. Our business has to get a new website and incur cost due to his unprofessional website. The website had spelling errors, and was not even in proper English. There needs to be some kind of conduct code for SEO companies to prevent them from this kind of business practice. We should get restitution and this company should be fined. This caused a lBusiness Response Unfortunately, we had to end our relationship with Mr. [redacted] and his organization in March of 2014. We have no long term contracts with any of our clients as we are a performance based company. Our relationship with [redacted] lasted 14 months. In this time we averaged doubled-digit monthly growth to his business serving in the capacity of a marketing consulting and lead-generation company. This increase was significant because when our relationship began [redacted] was experiences a double digit year over year decline in revenue. We had a lead generation service agreement with this client. A website is the one thing that they did not pay us for.This specific complaint is related to a website and the SEO portion of agreement. During our 14 month relationship we created a website valued at $7,500 that was not included in our lead-generation website. We created the website as a benefit to [redacted] because at the time that our relationship began he had a $21,000 debt with [redacted] due to non-payment for marketing and listing services and was not allowed access to the website [redacted]. We know this because he sent us a copy of the delinquent bill in an effort to get us to provide additional services at no cost to help him get out of the hole that his company was in. He did not have the money at the time to create a new website so we agreed to set one up for him and to charge him through incremental increases in his monthly fee. We actually never received any additional revenue for this service. [redacted] was however able to pay what he owed to [redacted] and get caught up due to the revenue that our marketing efforts generated for his company. Our services included a new website, 6 landing pages,[redacted] campaigns, video campaigns, mobile SMS campaigns, SEO, local directory listings, classified director listings, direct mailing campaigns, sales consulting for his back-office, brochure creation, sales collateral creation (print and digital), organizational consulting and a dedicated local representative who worked in the office to help organize their processes so that they could handle more business. We also worked with third party organizations like [redacted], [redacted] and [redacted] to optimize lead flow. In addition to the services rendered outside of our documented agreement we developed two new product lines to help him subsidize revenue during the slow periods of the year; primarily the lull between winter and spring. During this slow period of the year we waived his monthly fee. The fee was waived a total of 2 times during our relationship: once in 2013 and once in 2014. [redacted] also never paid its previously agreed upon increase of first 3500 monthly and then 5000 monthly after a consecutive months of continuous growth.During our time working with [redacted] we had the opportunity to reach out to his existing customers in an attempt to request positive reviews. During which time we found disturbing information. There were allegations of Mr. [redacted] being on service calls drunk, bogus estimates and unprofessional dealings within the homes of customers. We took the negative information and consulted Mr. [redacted] on our findings and through our consulting sessions we established professional guidelines for his employees and flat rate pricing so that there would be no further estimate or invoice discrepancies. The biggest complaint that we received from Mr. [redacted] in the 14 months that we worked with them was that he was working long hours each week in the field and was having a difficult time finding trusted licensed contractors to work for him. We had zero complaints about our quality of work or results.After our relationship ended in March I voluntarily looked to transfer all files and work to the new "SEO" company. The representative of the company informed me that he did not need any of the information because their contract did not involve any consultation or lead generation guarantees and that they would only be listing [redacted] on their existing "website networks". Unfortunately, in the digital marketing niche it is easily to poke holes in someone else's marketing strategy and undercut costs in order to make your product or service look better. After our relationship ended there was no new digital content added to their websites or social accounts over the next 4 months which led to [redacted]'s sharp decline in business I'm assuming since in July I received a threatening text where[redacted] threatened to hunt me down like a deer. I took the liberty of checking their rankings to see what the "new SEO" company had done for them and found that all of our hard work was gone. Most of the high profile rankings had disappeared. To compensate for their lack of results the new "SEO" company blamed their lack of results on our previous work. Fortunately, we verified search rankings for dozens of high value keywords like ac repair, heating repair and hvac contractor bi-weekly through phone calls with office manager [redacted] and then [redacted]. We also had dozens of local keywords like [redacted] At the time of this letter, 8/26/2014 you can go to [redacted] from any anywhere in America and type "heating repair coupons" and see a video thumbnail with the phone number of [redacted] listed on the first page of the search results. Not only did we rank the company [redacted] for valuable keywords but we also made those rankings stand out on the search engine results pages through the use of thumbnails as shown in the images below.We offered many concessions to[redacted] over the 14 months. These concessions where made because of the many personal and unrelated internal hardships that he brought to our attention in order to garner additional help with organizational management, sales development and back-office development. These services were not included in our working agreement. [redacted] and his office manager [redacted] have systematically and intentionally used personal life events whether true or false in an attempt to persuade my company and I to provide them services outside of our contract. After our relationship ended I received a letter from [redacted] demanding $5,000 for new website content creation. It was odd because the company never paid for the website and now they were requested me to pay them to have someone rewrite content for it. In a phone call it was because they would be fined by [redacted] and have to pay them as if [redacted] had the authority to fine business owners. Then we received a letter from their attorney claiming a trademark violation. Our attorney's dismissed both as bogus and we decided not to devote any additional organization resources toward the claims.In additional to these extortion tactics[redacted] and his secretary[redacted] violated our contract by sharing proprietary information with a separate marketing company under the guise of an organizational consultant after I expressed my interest in ending the relationship. I recommend an organizational consultant in multiple counseling sessions with[redacted] and even scheduled one to come in. The appointment was cancelled by[redacted]. I was led to believe by his secretary they were going got an organizational consultant who was actually a marketing consultant that they were attempting to get to map and duplicate my processes since I expressed my desire to part ways. This was in direct violation of Section 5 or our contract governing confidentiality and trade secrets.Our contract was exclusive to lead generation. As a final concession I gave [redacted] rights to URLs, social accounts and some graphic source files. I gave him no rights to content, software, imagery or video. Only URLs (not websites) and accounts (not content). The amount outstanding and unpaid for this content and additional services agreed to but not paid is $16,000.[redacted] remit immediately a cashier's check for $16,000 or remove all content on [redacted] that was plagiarized from [redacted]. Remove all videos from the[redacted] channel https://www[redacted] to include the unpaid profile video on the main page of the website located at the URL [redacted].Before we Duzio Ink began working with [redacted] their website visits averaged only 25 visitors a month. The website found at URL [redacted] we produced averaged 790 page views a month across 670 unique URLs. The winner being the page found at URL http://[redacted] which received 51,884 page views in 2013. We've document dishonest business dealings from [redacted] with vendors as well as customers. When we made the decision to part ways after 14 months of helping the business grow into a reputable business they resorted to extortion to squeeze work out of our company. Fortunately, we have dozens of honorable clients a

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Description: Web Designers

Address: 2437 Swans Rest Way, Raleigh, North Carolina, United States, 27606-4887

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