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Dwayne & Sons

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Dwayne & Sons Reviews (2)

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Revdex.com:
At this time, I have not been contacted by Dwayne & Sons regarding complaint ID...

[redacted].
Regards,
[redacted]

Review: I entered a service contract with [redacted]. of Dwayne White & Sons to cover my 4000 square feet yard with Top Soil, Fertilize, Seed, and Spray the area. 1. [redacted] initially backed up a trailer-load of soil onto my graded gravel driveway, causing deep damage. I was not at home during this time. He later stated that he had to "gun" it several times to get up the grade. In 12-plus years of living here I have never had that kind of damage to my driveway. The first day (Thursday) of work he covered approximately one-fifth of my 4,000 square yard with soil. 2. He did not return again until late (12:noon...) on Tuesday -- nearly 4-days. He then covered approximately another fifth of the yard with what appeared to be a mixture of soil and MULCH (not Top Soil). Using a trailer he had to make several trips to purchase the small amount of material that he could carry that way. During his next trip his trailer had a flat tire which he apparently repaired and before arriving had another flat tire. One of my neighbors noticed his problem and assisted in delivering the load of material to my property. 3. I later noticed that the material he was applying was ALL MULCH instead of Top Soil and I confronted him with a handful of it. He insisted that it was Top Soil. I then demanded to see the invoice from the supplier. The invoice stated "2-yards of HARDWOOD (not Top Soil). I believe there was another identical invoice but I was given only one. By then [redacted] had covered nearly the entire remaining three-fifths of my property with MULCH. There was one more small area needing coverage and I demanded that he bring one more load of Top Soil, not Mulch for application. He left and returned with better soil than his prior application. I paid him USD150.00 less than agreed to because I now must purchase proper soil to replace the Mulch. I also must now hire another contractor to complete [redacted] job in delivering and applying Top Soil.Desired Settlement: [redacted] is a contractor who presumably knows the difference between Top Soil and Hardwood Mulch. He presumably also knows that Mulch is not a proper application to support the germination and growth of grass seed. He had a contract to apply Top Soil, Fertilizer, and Grass Seed to my property -- to which he did not/not comply.I wish to have [redacted] share the cost of delivery and application of Top Soil to my property by a DIFFERENT contractor of my choice.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Dwayne & Sons regarding complaint ID [redacted].

Regards,

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Description: Landscape Contractors

Address: 7452 Amberview Ln, Warrenton, Virginia, United States, 20186-8638

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