DX Hub, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I should still get my product when the item is in stockI'll continue to wait, but 20% off the price is still WAY MORE than the advertised price A company should stand behind it's advertised prices--I will not accept this issue as resolved until I get the project I was promised In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Good day, We received your response, and again we sincerely apologize for this matterUnfortunately since this is a system-generated error, we cannot provide you the item at the price from the date and time you order itWhat we can do is to give a 20% discount with free shipping and handling from it's original price and if the item is still available in stockSince it's the holiday season, all of our fast selling items are running out of inventoryBut being a valued customer, you could select from our current inventory and still get the 20% discount that we will be providing youReach out to us if you have any other concerns

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I still would like the product I ordered as given the sale price as advertised
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I should still get my product when the item is in stock. I'll continue to wait, but 20% off the price is still WAY MORE than the advertised price.  A company should stand behind it's advertised prices--I will not accept this issue as resolved until I get the project I was promised.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

First of all, we would like to extend our sincere apologies to the complainant. We had a system-generated price error issue last Nov. **, 2016, between 9-920am EST., that affected most of our product prices bringing them down below our regular selling price. The actual amount of the product that she...

ordered from us was "Fisher-Price Imaginext Power Rangers Morphin Megazord at 67.40 dollars" with the price error it went down to 4 dollars. We received her order on Nov. **, 2016, at 918am (Pacific time) during the same date and time we experienced the issue and not on Nov. [redacted] as stated in the complaint. We did not offer any kind of sale or price drop and we immediately informed [redacted] about the issue. As a responsible third party seller on [redacted], we sent her several emails about the system generated price error on Nov. [redacted] and [redacted] of the month wherein we did not receive any response. This is the first time this incident happened to us and we already took sev eral measures so it would not happen again in the future. Again our sincerest apologies.