Dyand Mechanical Systems Inc

Good Morning ***, As per our telephone conversation this morning, please see attached credit memo for the above noted case #***He has been credited on February 7,for $If you could let me know you have received this email, that would be greatly
appreciated. If you require any further information, please let me know. Thank you and have a great day, Belinda V** P***Admin/Executive Assistant Dyand Mechanical Systems Inc./Wood & Energy Store*** * *** *** * *** ** * *** ***
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Initial Business Response /* (1000, 5, 2015/11/04) */
We do not sell Goldstar, we do not sell comfort star. This customers name is not in our system as having ever dealt with us. He is confusing us with someone else
Initial Consumer Rebuttal /* (3000, 7, 2015/11/05) */
(The consumer indicated...

he/she DID NOT accept the response from the business.)
I have invoice [redacted]. Invoice has Dyand Mechanical Inc at the center and wood & energy Store on left hand side.
PHONE NORTH 7804525800
PHONE SOUTH: 7804300194
2 Address at the bottom.
5718 gateway blvd
Edmonton, AB
T6H 2H5
Final Consumer Response /* (4200, 12, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have spoken to Amanda and my billing is taken care of but I am still waiting on Product and Service part of the complain as the product has failed and is not working from July 2015. She is also waiting to hear back from her operation manager.
Final Business Response /* (4000, 14, 2015/11/18) */
Tony called the customer back after receiving this update and he did not now why he was being called as his boss is dealing with one of our sales reps to purchase another AC unit